Dunkin' — Restaurant in Nashville-Davidson

At 3:45pm on a Friday, I walked into an empty store. There was 1 kid sitting at table who looked like he was doing his homework? I went to the display counter and was very disappointed to find 2/3 of the Donut Bins Empty! The other bins had just 1 to 4 Donuts in each. After being all Alone for several minutes, I raised my voice and asked for "A Little Help?" Out of nowhere, in the back, came a kid and at same time the studying student hopped up and said "I'm coming?" I asked the boys if they had a Jelly Filled Donut anywhere, no such luck. One young man told me that when he arrives at 3pm, they are usually down to 1,2 or 0. Very little reassurance to me. Eventually I asked for 2 Chocolate Glazed but, once I was home, I found 3 totally different styled donuts?? The dough on those was chocolate and it had a white, sugary thin coating. My First Visit to DUNKIN DONUTS will most likely be my Last visit. DISAPPOINTED all...

So when this store first opened and the manager I think his name was Tristan was running it it was probably one of the most well-run dunkin' donuts I've ever seen now that the new manager is taking over the past I don't know 6 months I've seen her three times helping out the front end she can't run the store she's in office Queen she sits in the back and nobody ever sees her I've seen the attitude of the employees drop drastically since she took over when I go in there I'm always pleasant I'm always I always say you guys have a great day and normally everyday when I say that everybody would be like you two have a great day yesterday was the first day that nobody answered me that just shows that she doesn't lead by example most of the staff that was there when it first opened in the store was running great are gone and it's because of her I've talked to the staff they left...

There was a young male cashier in there.And when I was trying to order on the kiosk, he interrupted me to take my order himself. After I had ordered, he asked me if that was it, as if I was supposed to spend a ton of money in there or something. Customer service representatives, including Cashiers, need to be fully trained and aware that they are not allowed to ask customers if "that's it" when they're making a purchase. It's completely up to the customer when they arrive and what they order. So, there shouldn't ever be a problem if a customer only wants one or two items. Let them order any available item that they choose and pay and then leave without the...