Jersey Mike's Subs — Restaurant in Nashville-Davidson

Worst experience ever! I went to the Jersey Mikes on Rosa Parks to order lunch for me and my coworkers. The two young women working there were extremely rude and disengaged. I couldn't even complete my order dealing with the extreme disrespect! I normally go to another Jersey Mikes closer to my home and have never dealt with rudeness. I am not sure who else has experienced the disrespect but as I was leaving out another customer greeted me and said "Yes, every time I come into the place they are rude to someone!" This is not the type of image that customers or patrons should have about an establishment. One of the employees asked me while rolling her eyes "What kind of bread do you want?" I responded with my first two options, neither available. I got the third option and the next lady was coming to make my sandwiches. She never looked up at me and was mumbling. I could not hear anything she was saying. Assuming she got irritated because I said could you say that again ma'am I can't hear you. She huffs and puffs and yells "Do you want the Mikes's Favorite?!!!" initially shocked by her aggression, I said yes, everything no onions, and I do not need it toasted" Before I could even finish the rest of my statement she yells out "Baby I ain't ask you all that about it being toasted, I said do you want the Mikes favorite, not the microwave!" The store grew silent as she yelled at me and the other coworkers and herself laugh at my embarrassment. Customers should be greeted with respect and not made fun of or mocked. This is not the Jersey Mike's experience I'm used to at other locations and someone should ensure that this type of behavior is not tolerated as a business! I normally never leave bad reviews but some one should know about the behaviors their customers are experiencing at...

I ordered two sandwiches for pick up and went directly to the store. It was taking a while (obviously I came in immediately), but slowly everyone waiting for pickup got their sandwiches, and I had been standing there for 45 minutes. When I asked the kind woman at the counter where my order was, the pickup lady interrupted her and yelled that she was making it. I get it, I saw crowds of people coming in for pickup, and that’s stressful. I gave her the benefit of the doubt and continued waiting. She did finally give me my sandwiches, but not before giving me a snide remark about how the problem is my bread is gluten free and inconvenient to make. If I was gluten free for a diet, maybe this wouldn’t have been as rude. I was pumped to see a sandwich chain use gluten free bread, BECAUSE I am unable to have gluten. Makes me a bit sad that they hired someone who is anti-dietary restrictions? As long as she works there, I will not go back to Jersey Mikes.

Also, parking sucks but that isn't...

This is one of the worst business establishments I ever had an experience with and I have worked in customer service for years first of all my son ordered a sub through Uber eats and instead of getting what he ordered and paid for they sent wrong sandwich now you or at least I think if a mistake was made I would apologize and say let me get you the correct sandwich no not this place they blamed Uber driver for grabbing wrong bag that they had labeled for my son....now how is Uber going to know that restaurant made sandwich wrong....hmmm... so to top it off because my son is super sweet he said ok but I called explained situation and the manager who said his name was Reggie hung up on me..this is the most rude experience I have ever had from a "manager " he must be related to owner to handle situations like he did...now I usually go to another Jersey mike's and...