Jersey Mike's Subs — Restaurant in Nashville-Davidson

I placed my order just after 4 o'clock, not a busy time. There was a total of 3 people in the store and they were already seated and eating so not like it was busy. I attempted to order an Italian cold cut by name only to have the person behind the counter silently point at the sign to indicate order by number. I ordered a number 13 and watched the other 4 employees chase each other around in the back. I got my sub and paid without ever hearing a single word spoken to me. I got home and realized I had a turkey sub not, what I ordered. I then checked my receipt and realized I was charged for a number 7, whatever that is. Between not paying attention and the horseplay they managed to get just about every aspect of my visit wrong. I guess the high point is that nobody spoke rudely to me. You simplify the process by using numbers then screw it up by hiring people that think it is acceptable to use work as playtime. Never going back. Your response to my review is the same as it has been for others. These complaints date back months so it seems like you aren't doing anything to resolve the issues. I see no reason to give you my email address for a couple of reasons. First, it seems that although a number of people have complained about similar experiences you have done nothing to correct the issues. Secondly I have no intention of ever visiting one of your...

Good food & portion, however I didn't realize Jersey Mike's made the swap to a "Last Resort-esque" way of serving their customers. Greeted at the door, but it only went downhill from there; the first employee in the sandwich assembly line was the worst of them all in terms of attitude. Though everyone's true colors showed after requesting gluten free bread for one of the sandwiches, at which point even the manager chimed in from behind to make known just how much of an inconvenience it was to everyone there to have to swap gloves and wipe down the surfaces in order to cater to an allergy. Will not be returning. Until the other location is done renovating Jersey Mike's has lost my business and I can only hope that the staff over there is better managed.

EDIT: The Bellevue location is FAR superior to this one. Do yourself a favor and make the extra drive for some respect and a meal you won't be afraid to eat because of such...

Horrible service today! I’ve had poor experiences here before, but not like today. The person that took my order acted like it was an inconvenience. Then the dazed and confused guy making my sandwich not only took forever but was really rude, while another employee commented on a patron who was leaving that was dressed like a female but “looked like a man.” After that commotion, I stood at the cash register waiting to pay for my food with no one even bothering to look my way. I asked if someone was going to ring me up, to which the dazed and confused guy answered “oh…yeah, what did you get?” Rang me up and then stepped back over to his station to discuss the previously mentioned commotion, but Never bothered to take my money. I left $14 in cash for a $13 something bill in the counter, got my drink and left. Just really poor customer service. I think this was it for visiting...