Pleasures Romance Boutique — Local services in Nashville-Davidson

Fraudulent Charge and No Help with it!!!! My bf and I went to this store and made a purchase, a few days later we have another charge from this store for $128.00 that we did not make. It looks like the man who helped us must have stolen our card information. We called the store and spoke to a female manager. She refused to help us at all. Was very rude and claimed that we have no way of proving that we didn't make the purchase and they will not refund or help us with it. This is just bad business. She didn't even try to get any information from us regarding the fraudulent charge, just didn't care. I will not be shopping here anymore and advised anyone who does to be careful with their card information.

• UPDATE: I emailed the corporate office and they got back to me and were very helpful. They got it taken care of and assured me that they would be investigating...

On Tuesday, purchased a product from Pleasures in Nashville. Returned home and proceeded to use the purchase I had made. It was defective. Thursday was a holiday, so I called them Friday. No resolve, Mgr. off work. Called Saturday, no resolve, Mgr off. Called on Sunday, staffer ( very nice) said she had spoken with the Mgr. I was offered 30% off my next purchase. So, I was sold something defective ($40) and told "next time you shop here, you will be given 30%off". I will encourage, adamantly, for customers to be careful and shop elsewhere. First time with any problem, friends and I have shopped there many times. I highly recommend - shop somewhere else. I DEFINITELY WILL AND THE SAME...

I rated this store 1 star, but I would have given it zero stars, if I could. There were 3 staff members there, but they were more busy with inventory than helping us. My sister tried several times to get a salesperson to help us. Instead, one was rude and a second one has very little info about the products (kept saying, I am not sure??) We ultimately left and spent $300+ at Hustler. Danielle (the manager) needs to train her employees on cust service if she wants to the...