Little Caesars Pizza — Restaurant in Nashville-Davidson

Little Caesars brought back the pretzel pizza, and I was so excited. This pizza is amazing and no other pizza restaurant can make anything like it. However, ordering from this location has been a nightmare. The first time I ordered the pretzel pizza, I was told it would be 8 to 10 min and It took 25 minutes to get my pizza. The second time I placed an online order to have my pizza ready at 5:15 and I placed this order a hour and a half before I needed it. It was not ready when I arrived to pick it up. The manager could of cared less. The third time I ordered the pizza, I ordered it online an hour before I needed it for ASAP. I waited 30 minutes and then tried to call the store. The number listed for this location did not work. I went to the store and the person at the register asked what I wanted, she then suddenly started asking the person beside me (who was there when I arrived, but not in line) what she was waiting on. She gave that person their food and helped someone in the drive through before coming back to help me. She gave the person in the drive thru a petzal crust pizza. When it was my turn: surprise, surprise, my pizza was not ready. She said it would be 8 to 10 minutes and offered me crazy bread and a drink for my wait. I decided to wait, because where else can I get this pizza and thought to myself, here we go again it's going to be another 30 minutes. To my surprise it took 10 minutes this time. Overall this Little Caesars continues to fail to meet expectations when it comes to customer service and...

We pulled into the drive thru and ordered a large cheese pizza. Donte (the associate at the window) said it would be 15mins. We asked if they had any other options, and he said they were completely out of everything and it had to be made.

Congratulations. You're missing the entire second half of your slogan.

We decided to wait, and pulled around to the front to park. When we checked our receipt, we noticed that he charged us for an extra large pizza instead of a large. With our irritation levels growing, we made our way inside to correct our order.

We waited, but no one came to the counter. We noticed that there was no one other than Donte working inside. Donte, while we were standing at the counter, was going back and forth between the drive thru window and the back of the kitchen. We couldn't help but notice that he was preparing the food AND taking orders. We saw him preparing chicken with his bare hands, dropping it, picking it back up, and putting it with the others that weren't dropped--successfully contaminating the whole batch.

When Donte finally made his way to the counter, it was to silently hand us our pizza and then go back to what he was doing before. Needless to say, I will make zero effort to come to this...

I order a lunch 11 pizzas ahead of time and when I arrive the store was not even opened. It says 10:30 am open, I arrived at 11:08 am. I had to look into the store and shake the door to get someone's attention. When he finally opened the door I advised I sorry for trying to open the door but I have an order I requested to pick up at 11:00am. He immediately replied um yeah that is not ready. I have 2 people here. He then proceeded to go the back and ignore me no apologies nothing. The young man in the front was nice and polite. But the Caucasian young man was not professional nor did he care that I was late with the order for a function. I also want to mention this store is very dirty. When you order online you do not see the store or location but just an address, I have to say this is by far the dirtiest store I have seen. I will never be back. This owner really needs to look into a better workforce and cleaner...