I bought my wife's wedding ring here over 10 years ago. She loves it btw. The reason for one star was my last visit I had her ring resized and cleaned. I asked the young lady if they had military discount and she said yes. When i picked it up the lady that told me the discount would be applied wasn't there and the guy that checked me out didn't honor what I agreed to and he said because it was labor i wouldn't get the discount. I told him that was the agreement but he said no. Literally the discount was going to be $17 off. I was embarrassed for even asking since ive been going there for years now, but that will be my last visit as he was just plain out no. Not much money, but its the principle when you tell me something and don't keep your word. Thought my business would be far more important then a measley few dollars. I Paid the full amount. Not about the money here but about keeping your word even if employees are...
Read moreI took a solitaire diamond ring in to have a PRONG repaired but I trusted their judgement of replacing the entire crown to be safe. I damaged this ring 20 years ago and never had it repaired, nor wore it, for fear of a jeweler stealing my diamond and replacing it with a fake or a lesser quality diamond which was prevalent twenty years ago. I always remember Dave Ramsey raving about BERRYS so I thought I'd take a chance on them and Daves word and I am not disappointed that I did!!! Nice work and nice people to do business with!!! I will gladly be back any time I have JEWELRY repair needs!!! The next thing I'm going to do is look into JEWELRY appraisal with Barry since I trust them with my jewelry needs. Appraisal is the other service I've been putting off for 20 years and I can't wait to get my things appraised so they can be properly insured!!! Nice place to...
Read moreLooking to buy a couple of firearms, I called first to inquire about in stock items. Mike answered and was just too tired or too lazy to get up and look to see if they had what I wanted. So I made a trip down and approached the desk and there was Mike sitting comfortably . I explained what I was looking for and without moving dismissed me by implying I didn't know what I was talking about. After years in the military and a lifelong shooter, I can tell you I do know what I'm talking about. A nice young woman took over and did her best to help me. If Mike isn't the owner, he needs to be cut loose. Lazy is bad, rude is...
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