I was looking at the prices for the food and thought about getting a full meal and giving it to a couple of people sitting on the ground outside of the restaurant doors. Then 2 young male trouble makers entered the restaurant and the cashier immediately said to them that they should pretty much don't cause a problem. I asked them as I was in a uniform as a retired law enforcement officer if they wanted them gone and they said yes. I immediately turned around and instructed them to leave the restaurant and they were not welcome there. The store did have around 7 other customers, with one of them a hugely famous country music star. After getting the 2 outside and gone I started the order. I asked for a 8 piece box original with mashed potato and gravy and the Mac n cheese. Then the total told to me was devastating. Almost $30. The biggest thing with this was I just assisted the employee so that these 2 guys they wanted gone were gone. Then I wasn't even offered a discount on my order. I didn't say anything about getting the hoodlums out but told them to call the police for trespassing and the cashier had the nerve to ask me for a business card and my number if they had more troubles. I ended up getting a individual size mashed potato and gravy and a Mac n cheese. The total was $5.22, I gave $5.27 so I could get a nickel back and the cashier had the nerve to ask me if I wanted my change. I was flabbergasted with the comments. This happened Friday evening around 6:20 PM at the 415 Gallatin Road North location in...
Read morePulled up to the drive thru at 10 mins of 5...dinner time. I was told there was a 4 minute wait on crispy chicken. Ok, 4 mins, no problem. Went to the window, paid, never got a receipt, and the girl pointed out where for me to park to wait for my order. 20 minutes later I still didn’t have my food. I drive up to the window (because I had my dog in the car) and I was told “well we were walking around the parking lot looking for you” (even though I parked right where they said. Then I was told “you should have come after us” So it’s my fault that you can’t deliver food to waiting customers? Got home and the promo cinnamon buns were missing. No big deal but it just shows that the employees are not concerned with getting orders correct and to customers efficiently and then don’t want to be responsible for it. Ever once did I get an apology. Tried calling to speak to the manager but the number goes directly to a computer generated voicemail with no identification of...
Read moreTHERE ARE ENTIRELY TOO MANY CHILDREN PLAYING AROUND IN THIS PLACE AT NIGHT THAT ARE SUPPOSED TO BE WORKING!!!!! I went in her tonight and offered the 3 tender $5 box and the 2 piece $5 box. Cashier has all her friends that smell like WEED in there hanging out all at the front counter. Cashier is cursing and yelling, being as unprofessional as she wants to be. Same with the chick cooking our food. Get home and realize they gave us THE WRONG ORDER, THEY GAVE MY 5 YEAR OLD A FREAKING CHICKEN BREAST!!!! Mashed potatoes are running everywhere. And MY CHICKEN WAS BLOODY!!!! Oh, and don't $5 boxes come with COOKIES???? Yeah, didn't get those either. Also, asked the guy cashier to fill my cups with ice because they didn't have any, he gave me a annoyed look and filled my cup HALF WAY with ice....as if I didn't just SPECIFICALLY SAY FILL...you know what...whatever. Anyway, just spent the last money I had to my name on a meal that I could only eat the potatoes and...
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