Picture this: it's an early morning out and about. You drink some ice coffee before you leave the house but now, uh oh, you have the achiest of tummy's now. Fear not, for you are gods strongest soldier and will persevere. You go to target and get a yogurt drink. You think "this should satisfy some hunger and make my tummy feel better". WRONG. Now you have worse tummy ache and feel like you're going to explode. You call out for help. You are on your hands and knees begging, PLEADING to any and every higher power to make you feel better. And then you see HER. A purple bell on a building. Do you roll the dice and get a burrito?? Seems risky. But you need sustenance. You grasp and claw your way to the taco bell drive through. You get a chipotle chicken grilled burrito. You get to the window and are there for maybe 15 seconds MAX before they hand you your food. You take your food from the employees hands and look into their eyes. You can almost feel them telling you telepathically "you've earned this". You pull into a parking spot and scarf your food like the tiny little tortilla gremlin you are. First bite. Bliss. You keep eating, biting your fingers repeatedly because your little rat brain has taken control over you. You regain consciousness and notice that each bite you have taken has had an even amount of each ingredient and was just perfect all around. You finished eating (if thats what you want to call whatever that was) and pleadge your allegiance to all of those who were able to make this happen. This is my story. MY TRUTH. And I will remain silent no longer. The Charlotte Pike Taco Bell's story needs to be shared for they are a becon of light in...
Read moreMy wife went to this location this morning to pick up breakfast. Originally, they gave her the entire wrong order and gave her attitude when she caught it and waited for the correct order. They were also out of ice? Which they didnt tell her when she ordered two drinks, and the coffee was badly burnt. Once she got it home however, we realized the main items were still wrong. They had given us dinner items instead of breakfast ones. They were also poorly made-see photos to look at the disturbing amount of sauce. We returned to the drive thru (the dining room is closed), and pulled up to the window to explain what had happened and receive a refund. Originally, it was all fine, but then the young man who was rude to my wife started arguing, saying he couldn't give us a refund because we had eaten some of the items (we had only eaten the hashbrowns). Then, he raised his voice and began to use offensive language and hurling insults. We continued to argue, at which point he took the bag of returned food and launched it through the window, nailing me in the head. Finally, the manager came to the window and began to process the refund, although they had taken the receipt and apparently overcharged my wife, as they could not get the total to add up to what was charged to our debit card. The manager then would not give us a corporate or franchise owner's number, saying he didn't have it available to him. He wouldn't even give us the store number at first, only the address, though he did eventually give us that information. We will be following up with the police as I was...
Read moreIf I could rate at 0 stars I would. By far the WORST taco bell you can order from. I've sent in two complaints since Friday and still nothing from corporate, that should tell you plenty. You WILL be in the drive thru line forEVER and if you go inside you'll still be waiting just as long. IF you complain about your food they WILL let you know they're not wrong but YOU are (cause you made your own food?) and THEY did make it right (even when they didn't). When I asked for the manager, the cashier tried to LIE about what the managers name was. Turns out the "manager" was the one that came from the back to show me she did make my food "right". "Lisa Warren" is supposedly the manager but that entire place needs a clean out! They share a parking lot with Chick-Fil-A but can't give a fraction of the same type of customer service. You're better off licking the parking lot than dealing with these UNTRAINED employees. I refuse to eat here, I drive to Bellevue or the one on West End because they treat me...
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