Subway — Restaurant in National City

I walked in and confidently ordered a Caprese panini. The lady literally looked at me and said, “sir, there is no meat, only vegetables, are you sure you still want it?” I replied yes and she said, okay, questioning if I was really sure. First and foremost, the fact that she made an assumption that I only ate meat is uncalled for let alone that she openly stated it. Secondly, I know what I ordered and did not reassurance if there was meat in my sandwich or not. Please let your employees know that their judgement on who should be eating meat or vegetables is not theirs or anyone’s.

This is not the first time it happened either and quite frankly it’s annoying. Inform your employees that if a customer orders a meal, he/she knows what they want and do not need to be question. No matter what, what if I was a vegetarian. This was uncalled for, rude and distasteful the way I...

This place is always busy, because it's the only Subway feeding the Wet Side of 32nd St, so I normally do mobile orders, shouldn't be difficult right? I mean, everything is printed on a receipt for the sandwich artist to assemble, yet they manage to screw it up on multiple occasions. Wrong sandwich was made on 2 separate occasions and if the run out of Avocado, they won't tell you. Even though they don't have it, you're still carged for it and they don't tell you. Have to check my sandwich every time, because they can't be trusted. I agree with all the other reviews, they provide substandard service to our military and support civilians, probably be closed due to poor service if it wasn't the only Subway on wet...

I did not give the staff a hard time because their leadership didn’t train them properly. Not there fault. Rating 1 Star because I can’t rate “0” Stars. Subway advertises “turn any sub into a salad”. When I requested that, none of the folks working had any idea of what I was asking for. And apparently this location does not have the salad containers, if they do, the staff...