Taco Bell — Restaurant in Nevada

We had an extremely disappointing experience at this location, largely due to the behavior of the manager, Christina Parker. When we went through the drive-thru, we ordered a meal that included cinnamon twists, but we were informed they were out. No problem—we preferred chips and cheese anyway. However, when we noticed we were charged for the chips and cheese, we asked why, since they we were told they were out of cinnamon sticks. (Not a big deal what so ever.)

Instead of a simple explanation, we were met with aggression, rudeness, and sass from Christina. When we asked for her name, she gave what seemed to be a false name and then rudely shut the window without providing our food. As we waited, Christina instructed her staff not to speak to us or open the window. It was clear that her team was uncomfortable and likely intimidated by her, as they glanced at us apologetically through the window.

To our shock, one of the employees quit while we were still waiting. When we drove around to speak with him, he confirmed her name as Christina Parker and expressed how unbearable it was to work under her due to her rude and unprofessional behavior. Hearing this broke our hearts—no employee should have to work in such a toxic environment. Christina’s actions set a terrible example for her team and create a hostile workplace for everyone involved.

This experience not only left us without food but also made us deeply concerned for the staff at this location. Management should take immediate steps to address this situation and ensure a positive, respectful environment for both customers and employees.

This revision focuses on a factual and professional tone, which is more likely to be taken seriously while still conveying your frustration...

Got in the drive through @02:48 am and they. Close at 3 and nobody greets me on the intercom so I drive up to the drive through window take see 2 people inside talking. tell me they’re closed already. I said it’s not 3am yet tho and then angel the “manager” said that they’re all sold out meaning they went to leave early and didn’t want to cook more beef/ they told me they were out of beef completely and when I said no, I’m sure you have more but that’s why like so you’re not actually trying to cook anymore tonight, so instead, she offered me taco with cheese only a tortilla stuffed with only cheese that’s it that’s NOT a taco I live one minute away from this Taco Bell, literally one minute and have my dog in the car and because of these people laziness, I had to drive another 20 minutes down to the Taco Bell on flamingo in Decatur just to get my food and I could’ve gotten one minute by my house I was planning to do. I timed it specifically after leaving the gym so that I can go get my food right after I have my meal in three minutes of working out so I can get the optimal protein synthesis but because of these employees laziness, I have to now do another 20 minutes of driving each way there and back to my house afterwards so what should of taken 5-7 minutes to get my food And be home eating took almost a full hour 20 minutes driving each way plus over 10 minutes waiting at the Decatur and flamingo Taco Bell because it’s the ONLY 24 hour Taco Bell...

It was very unfortunate and very sad i had to drive 30 minutes away to this location . Because management on september 26 at 1.30 pm couldn’t help me know what to do to get a refund on the app so i brought my phone and show her and she couldn’t figured it out also so text her tec guy but she didn’t mentioned anything else about it . I expressed my feelings how her other manger that claim talk to me on the phone and she stated we can’t evolve in people feelings that’s cold blooded to me because it’s like take the money and we don’t care if you come back. all i wanted to know how to get a refund on the app and they couldn’t help and the response were not understanding and my face was so long other guest was in my business not knowing what they’re talking about i wanted hr number or the owner number they avoid that. I never try leave review but 30 minutes driver was a lot and just to much and far from my home she said people made mistakes but i call less 20 seconds of the other and it’s my fault i just wanted them to know i felt and i got shut down . food was remade but i feel that was not good enough it was my...