The host on duty was extremely rude. From the moment my husband and I walked in. She had a very cold and dry demeanor. Almost as if she hated her job. She told us we couldnāt sit outside although there was seating. So we chose a booth instead. No problem! The food was delicious, our server was nice and attentive. Everything went well...till it was time to pay.
Everywhere in the restaurant there are signs saying 20% off when you download the app. One at each table, a few on the walls and countertops. I downloaded the app, and upon paying she denied the discount. She said āthey hadnāt loaded any daily deals so there is no discount.ā I said āwell the signs are misleading but Iāll be happy to take care of the bill in full.ā While processing our payments, she asked me was I pregnant. I am not pregnant...Nor do I look pregnant. The question had genuinely perplexed me. I am 5ā7 130lbs. I have never been disrespected in such a way EVER. It was the most humiliating experience Iāve had just about ever.
Once we left we called back and spoke to a manager. He was also confused as to why they didnāt give the 20% discount. He also didnāt understand why sheād ask me that question. He just couldnāt wrap his head about this employees actions. After speaking with the manager and learning that she had no reason to deny us the discount, it became apparent that she was being discriminatory. It was our first time visiting and it just a terrible experience.
We came back and the manager gave us the 20% discount. But there was nothing else done to appease this horrifying experience. I am hoping this will reach the owner of...
Ā Ā Ā Read moreGreat vibes, great eats, and great service. š š The only downside is figuring out what to eat and what to save til next visit. Upon walking in, you're immediately greeted with fresh coffee and breakfast smells along with the front desk host. Plenty of table space and we were able to be seated within seconds. Coffee was tasty and different than traditional breakfast joints. A little nutty flavor with strong, bold notes, and we all began to wake up before our plates arrived. Tons of gluten-free options too, including gluten-free toast, which was pretty tasty. I had a simple eggs, bacon, toast plate while my wife enjoyed a veggie bowl with added bacon. (Trying to be healthy?? š ) it was super colorful and had some great flavors. The sausage patties here were pretty delicious too. I'm usually more of a links guy but these patties changed my biases. Wish we had one of these in San Antonio. I could imagine meetingnuo with friends for a quick morning bite, coffee or grabbing a tongo plate before making my way to the office. Perfect off the strip breakfast spot to get fast service, delicious foods, and not have to break the bank. 3 people cost us around $55, and it was better than anything you'll find at the strip hotels. Will definitely be back on our next...
Ā Ā Ā Read moreThis review is for the Sunset/Rainbow location.
We have been going to The Cracked Egg for over 10 years.
I want to start by acknowledging the servers they are great. Emily goes out of her way to make sure our meal is good. Unfortunately the food can be a little inconsistent, (cold potatoes, over cooked omelets). But nothing seriously wrong, or inedible.
We have watched as the menu prices have skyrocketed, now most menu items are $20.Go look at other breakfast places and see what they charge for the same meal. Perhaps adjust your prices to be more competitive.
The loyalty app needs to be fixed, it is one of the worst apps. I always need to delete it and reinstall it because it doesnāt work otherwise.
When you offered a free entree and are given $14.95 off of a $20.00 item, or a two for one deal with a $10.00 limit, how is this free or 2 for 1?
The booths need to be reupholstere, most of the time you are sitting with a bar sticking in you butt for the meal. The restaurant as a whole needs an entire refresh (Painting, new seats, etc).
With all the new places opening, the The Cracked Egg needs to start showing love to its customer base and all of...
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