After being greeted by the person at the register...I asked If they had a sandwich combo...they said yes...a drink is included...i asked for extra lean brisket...they ended up charging me for the one meat with 2 sides...charged me for a drink and I bought an extra drink since the food was for my son. We went to go fill up our drinks and there was no sweet tea...i notified the counter...and then right after the ice ran out...my number was called and I knew something was wrong with the order...its was just brisket slices and beans and bread...i took it back and told them what I asked for and that I was charged 3 dollars more for the 1 meat plate and in addition...had to buy an extra drink...the man was attempting to fix the transaction...the beans looked...sad...not like the beans I was accustomed to at nearby bbq places. While they transfered the meat that was already room temp to a sandwich bun I told the man that if he just made it a double meat sandwich, no refund was necessary. They added meat to the sandwich and replaced the beans with fries that were cold. When my son opened the sandwich, the bun was soaked and falling apart because of the bbq sauce it had been sitting in while we waited for the extra meat to be added. The kitchen staff female that was handling the remake was making faces and comments as I waited and even made the comment that she wanted to quit. Upon inspection, my son said "I can't eat this it is tough and has a rubbery consistency" I told him to eat the fries and he told me they were cold. I didn't want to approach the counter again out of embarrassment and I didn't want an even worse reaction than the first time. We left the sandwich on the table with all the meat uneaten and both orders of fries. I don't normally leave reviews but I felt this time it was warranted.