Sunday Dinner Everyday — Restaurant in New Haven

Unfortunately the customer serice is completely horrible. I walk in, no goodafternoon, welcome to Sunday Dinner Everyday how can I help you. Pretty much the easiest customer service line there is. (TOO THE OWNER PLEASE TAKE NOTE) If you want to succeed in business especially retail, customer service is 70% of the key to your success. You have to think when opening a business, what can I do different then my competitors; Lets think, I can offer the best customer service, I can make sure my host has A TROPICAL COLORED shirt with her name and sunday dinnereveryday on it, hmm thats free marketing and it shows the customer that I'm professional and that I take pride in my business. These are basic steps to success. A word of advice, anyalize your customer reviews and correct those issues. You have been open a year already, your customer reviews shouldnt represent 60% customer service issues. If you want to be open another year, correct this quickly. Your average sales ticket is minimum $20, based on these reviews I would assume your customer traffic yields you about 25 to 45 customers daily. Based on those numbers that nets you about $900 a daily, your rent is most likley $2500 a month in that location. The oblective here is to make the rent in one day. As the owner you have to be thinking how do I increase the flow of my customer traffic which will directly increase cash flow. The awnser is a simple one! CUSTOMER SERVICE= RETENTION OF OLD CUSTOMERS=RECOMMENDATIONS TO NEW CUSTOMERS=$ TO THE OWNER STEP UP YOUR GAME, I WANT TO SEE...

We stopped by to pick up a meal on Sunday Dinner Everyday’s fourth evening in business. They were still putting the finishing touches on the space— we arrived before the tables had, before the protective film had been peeled off the TV screens— and I am so glad that they didn’t wait a moment longer before opening their doors so that the community could enjoy their delicious food.

I chose the jerk chicken, and my husband the curry chicken. They were the kind of yummy that reminds you of home, and generously portioned to boot. It’s exciting to see a restaurant pop up in the Wooster Square area that brings us flavors from beyond Italy’s borders, and having a takeout option like this will surely be a game changer for those days we work from home. We’ll...

Most difficult place I've ever tried to find mostly because the second generation Jamaican proprietor answering her moms phone was impatient, rude, and didnt care enoufh to give a landmark of the famous New Haven fire house right there. No parking at tgat intersection, so you had to know the spot word of mouth -GPS goes righr by it. Sampled tge curried goat (absolutely good), but again she fail my food critique test by going out of her way to select a huge bone and be rude about it: "Goat doest come boneless". No way to treat a first time customer, and no born Jamaican would have. A definate mis-trust of her moms hard work. Customer service and word of moth in this...