My boyfriend and I came in on a Saturday night on a whim. I’ve never heard of this place as we’re not from around there, so figured we would give it a try. The girl at the counter was really helpful! We talked about piercings as she has a few, as do I. She gave us all the best flavor tips, and the hottest sellers. I liked that the tables weren’t crowded on top of each other. It felt more like we were able to have our own conversation instead of having others involved in it also. Service was extremely helpful, and we didn’t feel rushed. There’s lots of unique flavors and options. I didn’t feel like I needed to hurry and pick something just so I didn’t bother the server. She was very patient with me in taking my time to choose and even gave a recommendation. I ended up choosing birthday cake, and my boyfriend got the blood orange chocolate chip. I LOVED mine and he absolutely loved his also. He said he’d buy it by the huge carton if he could lol. I can’t wait to go back and try all of the flavors. I heard that the honey lavender is phenomenal, and that’s right at the top of my try list next time! Huge thanks to the helpful server / cashier girl with piercings! I love seeing companies allow tattoos and piercings for employees. They don’t change a person but make...
Read moreGrassroots Ice Cream, in New Milford, serves creative, high-quality flavors that definitely stand out in a crowded ice cream scene. The taste and texture are consistently excellent, and it’s clear a lot of care goes into crafting each batch. My daughter is a huge fan of your Rose Chocolate. That said, there’s one frustrating part of the experience: the covered freezers.
Not being able to see the ice cream really takes away from the fun. Half the appeal of visiting a local ice cream shop is browsing the vibrant, unique flavors with your eyes, not just reading names off a chalkboard. When the product is hidden, it puts a lot of pressure on customers to either guess blindly or ask the staff for a description of each flavor — which, frankly, feels awkward and burdensome for both sides.
If the glass must be covered for temperature or aesthetic reasons, a printed or digital menu with flavor descriptions would go a long way toward making the process smoother and more enjoyable.
Hope you consider this change — your ice cream deserves to be...
Read moreWith the summer heat and the raving reviews, I couldn’t wait to try Grassroots Ice Cream. Needless to say, after trying their “Goat Cheese Blackberry” ice cream, I know I will soon become a regular to try all of their many flavors.
I got a scoop and a half in a cup, which cost me $6.98 with tax. Unfortunately on Bank Street, cost comes with the territory and the ice cream was most certainly worth it.
If you’re wondering about the “Goat Cheese Blackberry” flavor, just imagine vanilla ice cream with the tannginess of goat cheese, almost resembling the texture of cheesecake. It is DIVINE!
Personally, I would love if Grassroots offered an ice cream flight as all of their flavors are very unique. If anything, I would also appreciate more dairy-free options. There were only 2 on the menu, which was a tad bit disappointing.
Overall, I loved the seating, the customer service, and my delicious sweet treat. If you’re walking on Bank...
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