Primo's Deli — Restaurant in New Milford

I've lived in New Milford, Connecticut for almost 25 years now (since early 2001), and Primo's is, in my opinion, one of the tastiest Latin American eateries I've had the pleasure of purchasing from in not only Litchfield County, but the state of Connecticut as a whole.

My favorite item on the menu is the caballito—I prefer it with chicken or pork—especially with all of its typical ingredients plus extra creamy chipotle sauce. (By the way, the caballito here, at Primo's, should NOT be confused with other dishes called "caballito", such as the Mexican and Murcian (Spanish) seafood fritters. THIS caballito is actually rather similar to a Mexican mulita but with a soft flour tortilla wrapped around it before being grilled.) It's...

The food looks and smells delicious, the staff are friendly, the place is cozy though the tables were not very clean...I ordered a chicken quesadilla to-go and it was awful. The chicken is dry, and there's no seasoning (not even salt!), and there's no cheese, yet somehow the entire thing was sopping wet and impossible to pick up by the time I got back to my car. They say there's a chipotle sauce included which has turned everything a bizarre shade of pink, but I tasted absolutely no flavor coming from anything on this dish. I get that a chicken quesadilla is a pretty basic order but this is just awful. Maybe they put more love into their more "authentic" plates. Best of...

Friendliest service ever; brightened my day. Even though I walked in just as they were preparing to close for the night, they offered to pause what they were doing to make a hot sandwich for me. The sandwich was very good and remarkably cheap for its level of quality too.

My dad was standing outside in their parking lot awkwardly eating food from home while I was ordering (literally eating a plain baked chicken drumstick next to the car lol. Dads!). While I was waiting for my sandwich they went out, unprompted, and invited him inside to sit at their table with me while he ate. They even offered him some napkins. Couldn't believe how...