The coffee and service were great! However, I was under the impression that this was a dog-friendly place. I came in holding my 11 lb Shih Tzu/Poodle mix and wasnāt acknowledged regarding my dog, which was fine ā until another customer came in with their dog. The staff immediately offered them complimentary dog treats from the counter, but nothing was mentioned or offered to me.
The same staff member who served me even looked over after giving the other dog a treat, but didnāt say anything to me, which left me a little confused. I didnāt want to make it awkward by asking, but Iād love to know if there was a reason for that.
Overall, I really enjoyed the coffee and the service otherwise, but that small moment made me feel a bit left out. Iāll give this a 4-star rating for now, just because it could make other dog owners feel the same way. Maybe I just misunderstood how dog-friendly...
Ā Ā Ā Read moreI came here because of a recommendation, and I am SO glad I did. Customer service was exceptional, baristas were incredibly friendly. It's located in a small mini mart with a bagel/deli type establishment. I believe they get their coffee from Pretty Coffee. I ordered a plain drip and a hot vanilla latte. They have whole and oat milk, and offer vanilla, lavender, maple and mocha syrups. Drip is very smooth and has a nice mouth feel. Espresso is very good as well. Milk texture on my latte was perfect. I also ordered a bag of their coffee. You get a card for a free coffee when you buy their...
Ā Ā Ā Read moreThese guys opened during the pandemic and it has been amazing to watch them grow. It's been even more amazing to see them keep the same level of care and kindness that made them successful in the first place. Every cup of delicious coffee is made thoughtfully and served with a smile. Pair that with the fact that they seem tailor made to share a space with Small Mart, and you have an unbeatable combo. Pond has become a neighborhood treasure. My personal favorite is the oat milk latte. It's smooth and subtle with no need for sugar. Even on a hot New Orleans day, you can...
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