Lost customer's ... went in today and ordered a banana split and thunder waffle both was the same price $28.20 the presentation for the waffle makes you say ok I see why it's$28.20 but the taste it self not worth it, the waffle was bland it needs some vanilla or something in the batter
The young man who took my order for my split would've known I said I wanted caramel and roasted pecans when he said they don't carry peanuts if I would've had his undivided attention once I received my $28.20 split and it was missing the 2 ingredients and I asked them to add them instead of saying sorry or ok but he didn't charge you for the pecans it'll be such and such more they started debating if I told him or not then once I said don't worry about it he says I could remake it, why I just want the pecans and caramel so he apologize to the next customer but not me make it seem like it's my fault my $28.20 plan Jane banana split was wrong... will not be returning or...
Read moreBought the Peanut Butta Whiskey in a cup for 96% Chocolate (freezer burn from being frozen in advance and probably for too long, 1 cup and flattened in the cup and not fresh), 3% Peanut Butter (could barely taste, disappointing when a person loves peanut butter), and 1%(?) Whiskey. The advertising was better than the actual ice cream. Couldn't taste the whiskey. Don't advertise it as an alcoholic ice cream if it's like baking with 1sp rum in a whole cake for flavor or 1sp whiskey in a whole batch of ice cream. Needs WAY more peanut butter and whiskey; like 1/2 to a full shot of whiskey. Needs to be freshly blended with over a cups worth OR at least the amount of whiskey mentioned. I'd rather pay a couple of bucks more for actual whiskey inside. You could get a giant chocolate malt in a glass malt cup in an old diner, with a half to full metal cup of extra on the side, for the same price. If those improvements are made, I will...
Read moreI genuinely wish that I could write a thoughtful review about the ice cream and flavors - but I didn't get to try anything. When we entered, there was a single individual preparing, he didn't say anything and when we approached the counter he briefly acknowledged us but was busy with an order.
To be completely frank, we waited for 25 minutes and he worked on two orders during that time. He said once that it would be another 5 minutes. There was no one else in line only DoorDashers waiting for other orders.
I can understand that perhaps the owner was shortstaffed and unable to handle online orders in an efficient manner but it was greatly disappointing and a waste of my time. We ended up leaving after he finished an order and then continued to ignore us. We even called after leaving to check that we could a) order as late as 10:36pm and b) that was the owner. His response was that DoorDash stopped accepting...
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