Bagel Cafe NJ — Restaurant in New Providence

EDIT: just to reply to the owner's comment - 5 bagels came to $10 and change, I paid cash of a $10 and a $1 bill.

I hate posting negative reviews, but I felt this one was necessary. I simply went in on a Saturday around 9am, there were about 7 people in the shop, with 3 or 4 ahead of me in line. I was coming in just to get 5 bagels, should be quick and easy. Line took a few minutes, no surprise. But waiting for the bagels, again 5 bagels, not cut, not toasted, nothing on it, took more than 5 minutes of additional waiting. Now, I am judging based on the bagel shop by my job, where they hustle. A simple bagel order is fulfilled generally within a minute, which is how it should be.

My bigger complaint is the pricing. I have gotten a taylor ham, egg, and cheese on a bagel in the past, and was taken aback at how much it cost compared to other places. Today I found that these 5 simple bagels were $2 each. That seems excessive. I get it, we live in a town that is quickly being taken over by those with an excess of money, building towering McMansions which pirce out the average person that used to live here, and prices all around town continue to climb due to this. But this just reinforces my desire to not support some local businesses in New Providence, I would rather spend my money at other places that are charging fair prices. (in before the usual "costs are higher than they ever been so we have to raise prices.")

The only thing I like about this spot (and others in town like Tropical Smoothie)is that it employs a lot of the local kids, and it is good for them to get the work experience and some...

I was having breakfast this morning and that unpleasant situation, I asked for a coffe brew and I did not like it then I asked for a smoothie and the boy who attended to me did it and I went to sit down to eat, Antonio arrived saying he was the manager and told me what was It was the problem with my order, I told him that I did not like it because I felt very strong in flavor and that he had asked for a smoothie and he tells me next time to read before ordering because we are not to lose and then I told him I can pay I do not know worry I'm still inside the store and it tells me anywhere you go first read before ordering and I say sorry you don't have to talk to me so I'm a customer and the customer must be first and tell me for us the customer is not the most important thing, here we are not to lose money and I repeated again I can pay, and he says ok ok go pay, antonio said talk to the cashier and I asked you are the daughter of the owner and he tells me I am not only employed then gave go oh ok I want to talk to the owner thanks and I paid him the $ 7 that the smoothie cost, that is $ 7 worth a client, not only did they lose a client they lost 6 that we are the ones we always go, they should teach him how to treat a I am a client of the manager Antonio. I am Latin and bilingual and in Spanish I told him that it was outrageous that being of the same ethnic group you treated me like that and laughed in my face, that unpleasant situation I am 60 years old and not for my gray hair I received the...

Bagels are very good and worth the trip but only go if you order on line. I usually go on Sunday’s ( sometimes during the week) and a staff pays no attention to walk in customers. The last 5Xs I went I was one of a handful of people and the wait was ridiculously long. People were not happy on line especially those who only wanted a few bagels. Last 2X I left as did other people. I love the flagels but owner will only make them in the morning ... refuses to make more so if you get there after 8:00am or so your out of luck. I’ve asked several times why they don’t make more batches and was told “we have other bagels to sell”. If a type of bagel sells out quickly that means there is a demand ... make more and make customers happy. Bagels themselves deserve 5 stars but customers service and never having flagels after early morning .. 3...