Starbucks — Restaurant in New Providence

In giving a five star review, I feel it should be based on exemplary service that is friendly, accurate and consistent. The New Providence Starbucks Is exemplary. The staff are cheerful and engaging and often will greet you by name. The beverages have been consistent and those that have been customized are well made. I have made this one my go-to Starbucks even though others are closer. On the very rare occasion that an issue occurred, the staff often made things right even before I had noticed. The staff is diverse in every way but all work together well. I’m sure people have had negative experiences at this location, but my review is based on the culmination of several hundred transactions that encompass many many many beverages which is why I consider...

Terrible attendance. I felt that I suffered prejudice for being a foreigner. I placed my order when there was no other one before me, I was waiting in the pick up area, then 3 american customers arrived at different time intervals and all of them had their orders promptly serviced while I still waited. Just after no one else that they started to prepare my order. It was the first time I went this kind of treatment and only in this store. That sad! It was ugly for the attendants because the american customers noticed and one of them commented. I will never go back to this store. Another detail is so dirt that was there. Obviously they don't follow the...

My daughter and I visited Starbuks in New Providence NJ and our experience with the person who took our order was quite unpleasant, she besides being unkind, she was annoyed about taking our order and to top it off, she and two other people who work in the place, they began to speak badly of the clients who according to them speak unclear, they complained and made fun of it, which I found quite inappropriate and annoying when we were present and having more people in the place.

I really love Starbucks coffee and have had very pleasant experiences elsewhere in these stores, but today's experience was very...