McDonald's — Restaurant in New Roads

I really enjoyed my visit to this location. I really wish that management would send their expertise to 2 locations, I.E. Government street Baton Rouge, and Stfrancisville u.s 61. They have very poor service, very poor communication skills and food is always a "I have to go back inside the McDonald's to get FRESH FOOD, AND FRIES", These locations have dirty Fountain drink areas all the time, with places are on way to business meetings and need to grab a quick bite, hoping the food will improve!!! Another location is the Florida street location by the college!! Even the bathrooms are dirty. Sorry to report this, but, the service, food, communication is HORRIBLE!! New Roads location is always pleasant! Food is always fresh, seating areas are clean, bathrooms are clean!! Thanks New Roads for your continued service and how every employee actually cares for...

Hit and miss to get inside at night on MULTIPLE occasions. I just edited this post and took another star off my previous 2-star courtesy. Doors were locked at 9:13 p.m. when the lobby is "supposedly" open until 10 p.m. Consistently mediocre service at best after 9 p.m. I don't think it's for lack of trying on the manager's part, just subpar effort from less than stellar employees. My apologies to those few good workers, but the others are bringing you down. Hell, even the survey comment at the top of the receipt says to rate "Highly Satisfied" to receive the survey reward. Oh really, so only if I lie about my experience do I get that or can I tell the truth and disregard your extortion attempt to look good...

I try to avoid the place during the evening PM shift. Wise to check the entire order including the drink carbonation, french fry temperature, straws, and napkins before driving away. Can't get a fresh Filet O Fish even when you specifically order one. When you go inside to get your order corrected the staff has too many immature employees who could careless without any manager seen to take charge.

The AM Shift is worthy of 4 stars due to what I suspect is the result of the always nice to see very professional manager. That lady has been working there for many years and I always notice she takes pride looking nice and neat wearing pressed uniform. Always greeted with a good morning and a smile by the...