Baker's Dozen Bagels — Restaurant in New York

Let me start off by saying I’ve been coming to this place for years and I still love their food. It’s very consistent and fresh especially since they make new bagels every day. I’ve never had an issue with any of the workers. They’re very sweet and personable and just overall great energy. They hired a female worker a better part of a year ago. She’s actually the only female worker that’s currently there that serves bagels and everything. She has always been so rude to me and any of the females that I come with mind you were not problematic at all we just order our food and leave, I gave her the benefit of the doubt in my head. Maybe she’s having a bad day even though I am a manager of a very high demand restaurant and I know that no matter what I’m going through when I clock in nobody’s business or is anybody at fault for that but I do understand that not everyone has my way of thinking. I Went the other day and she gave me the biggest attitude ever and purposefully gave me the wrong order. I asked her for one thing she even wrote it down and gave me a whole completely different order and never really says hello or have a good day or anything she literally greets me like what do you want and when there’s male customers she’s always so sweet and personable, but she literally treats me and any of my Female friends, like we’re below her. In all my years of hospitality, I’ve never been treated this way, not even in fast food chains, such as chipotle. This is so beyond me I’m Strongly considering not coming back here because of her disgusting and unattractive attitude and I know for a fact, I’m not the only one that has experience this I don’t know what fuels her insecurity, but she is such a horrible representation of this amazing great tasting establishment. So if you’re a female, please don’t be attended by her. She also gives me dirty looks to me and my friends all the time when we get there, but we’re mature, even though we’re more than half her age and just give her respect even though she lacks to give us...

Ladies and gentlemen, boys and girls of all ages, step right up to the modern marvel, this apex of the culinary arts, this turning point in Western culture as we know it! The search is over, as I am here to tell you and you are lucky enough to hear it, that we have here at Baker's Dozen Bagels the greatest, indeed the most wonderful, the most amazing bagel in all of human history. Churning fresh masterpieces out of their magnificent oven on a daily basis, these Maestros of bagel-making, who so generously choose to supply the Kew Gardens community with their expertise, make no secret of their whole wheat everything bagel, which, to the visitors and the landed gentry alike is delicious enough to make one shake free from the shackles of Lender's and shout from the top of your co-op building, "I've seen the future, and it is full of BAGELS!"

Had Jesus Christ tasted these bagels, the Lord's prayer may have include, "Give us this day our daily whole wheat everything with veggie tofu." Had George Washington taken one bite of these bagels, he may have forced himself to grow another set of real teeth in order to chew with more force. If William Shakespeare ever had the pleasure to taste one of these treasures, perhaps he would have written, "What's in a name? That which we call a bagel by any other name would smell as sweet." You get the picture...

TL;DR -...

Placed an order that included a Bacon Egg & Cheese on a Hero with Jalapeño this morning, but unfortunately the sandwich was cold (which is not the first time) and did not include cheese.

While not an utter concern, it was a little frustrating to have the order messed up so I called up the Deli to hopefully get my sandwich replaced with the Cheese for the accidental mishap

And this is where my 1 Star rating comes from - Calling the Deli back over 70+ times between a period of 3-45 minutes after the delivery (once I noticed the mistake) and there has been no answer to my calls. It sounded like the "phone is off the hook" dial tone

This is not the first time I had trouble reaching this breakfast place, but it previously hae been "before" placing an order which is annoying but not as critical to the concern of a messed up order.

I would not have left this review if the location had picked up so they could explain the error and hopefully apologize, but I could not even get that which is an entirely unprofessional business practice

This practice should be something that is reviewed cause it is just not acceptable and definitely affects my willingness to order from here again

Unfortunately while I do usually enjoy these breakfast sandwiches, I do have to alert others to this issue and do hope that others do not encounter...