I used to work at muscat and I can honestly say that they're very organized, VERY CLEAN, and that their food is very fresh.
The service there is somewhat delayed at times but the waiters definitely make an honest effort to do their best to be at your beck and call. They always serve water and bread and aioli as soon as you sit down. It's a must and I love that because the last thing you want is to sit there waiting for the waiter with nothing to do. Besides their bread is made on premises and its delicious.
The food isn't anything out if the norm but its always fresh and tasty. Their managers do a really good job in ensuring that every plate comes out looking the way it should and that portions are kept upto par. They're not cheap with their portions at all and their salads are all delicious.
Their speciality are their Oregannatos. These salads are really the only thing on the menu that is say is out of the norm and delicious. All the Oregannatos taste great and the hot sweet potatoes, asparagus, or bell peppers are the perfect contrast to a room temperature salad and it works very well together. It's also really healthy and chopped small which I love.
Their smoothies are amazing. They make the best smoothies. Also, they do a flood job in upholding that Israeli morning atmosphere when you go there for brunch or breakfast. Their morning specials are filling and worth the price for sure. Moreover, I just feel good knowing my eggs are coming out of a clean kitchen. I don't eat eggs in places I don't trust and this place I know is clean to the T. No questions asked.
Muscat is a great dairy restaurant and I'd most certainly...
Read moreI recently dined at this restaurant, and unfortunately, my experience was far from satisfactory. First, the service was exceptionally poor. I had to wait over an hour between the dishes I ordered, which is unacceptable in any dining setting. To make matters worse, gratuity was added to my bill without my consent, despite the service being subpar.
As someone who appreciates dining out, I understand that running a restaurant can be challenging, but it’s crucial to remember that you are feeding people, not just delivering food to tables. Guests expect to be treated with respect, efficiency, and care. Waiting an hour between courses shows a lack of attention to your customers’ time and overall experience.
I hope the management takes this feedback seriously. Improvements in service speed, communication, and billing transparency would go a long way in elevating the dining experience here. I truly want to see this restaurant succeed, but without addressing these issues, it will be hard to recommend...
Read moreDisappointing experience because of the manager, or maitre D. Not sure which but she spoke with authority. I ordered a pasta dish and after asked for spinach to be included. The waitress said it would be an extra $1 so I agreed. When the bill came, I questioned why the charge was so high. The person who seemed like the manager because she spoke with authority, said that the spinach was $4 extra. Aside from the fact that the amount of spinach added was by all reasonable measures not generous, my friend and I clearly heard the waitress say it would be $1 extra. On a $100+ bill, good business would be to say sorry and adjust the bill by 3 dollars. Instead, the manager's excuse was that she isn't able to physically adjust the bill anymore. The worst part was that when I told her it was bad business, she agreed, saying "yes it's bad...
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