Carvel — Restaurant in New York

The worker didn't order my vanilla ice cream cake for my 21st birthday on 2015. I had to buy 2 large starwberry ice cream for my birthday and that's a shame. My dad would have paid him more to buy a vanilla ice cream cake from Carvel. We will never step foot in that place ever again. Be careful what you guys want to get because they could end up being very selfish to the customers. The worker ended up telling my dad that you have to order it that vanilla ice cream cake from Carvel. Most ice cream cakes are bunch of chocolate. We just wanted to get a special ice cream cake that day without chocolate like Red Velvet Cake would have been an excellent option for our substitute but they didn't. We just ended up buying a birthday cake from Shop Rite that's all we had to do and...

Went in because I had a buy one sundae get one free coupon from my email, showed the girls working and they responded "ooh I don't know about that i have to see" asked her boss he comes out and I show him, he says ooh you have to print it you could of used phot shop, and says I'll do it this time, point is this guy was a cheap skate had a face on about it,nobody's got time to photo shop no dam coupon, like dude get over yourself it's ice cream,...

Took my daughter there after school. Place was clean. Not too many flavor choices. Only 4 seats. A few pre-made ice cream cakes. Not the Carvel of old. That being said the prices were fair and the young lady behind the counter was very patient and helpful with my daughter. 2 stars for the establishment. 4 stars to the young lady for her treatment of my...