Caterina Pizza — Restaurant in New York

Caterina pizza is always my go to pizza when in Brooklyn. The pizza is usually pretty good ... Def more a 4 star in taste, delivery, and customer service! I always use the slice app for discounts and ease of ordering. Last night we order our norm, small pie with pepperoni and mushrooms, zeppoles, and 2 liter Pepsi. Upon almost a hour wait... OUR PIZZA ARRIVED...Starving from working all day, we couldn't wait to finally eat.... everyone knows the anticipation of hungry along with the wanting to have some comfort food from a long and sterenous day... Then Boom....The zeppoles were cold which any one knows it does not even taste good... it becomes greasy and hard... so you know who ate it.... yup the garbage pail! Now let's get to the pizza, it was cold as well and we were forced to reheat and pizza is never the same when doing so... that Pepsi was amazing COLD and we all know the best when it is the coldest! So of course, I reached for my slice app... from slice they sent me a email and it stated the following:

Caterina Pizza 3035 Fulton St Brooklyn, NY, 11208

THANK YOU, CHRISTINE.

Your food is comin’ in hot!

Now you all see the above statement.. so the slice app customer service reached out and we was told the manager was so sorry about the coldness of our $35 dollar order but nothing they can do.... apologizes we will do better next time... The slice app repeatedly told me that they were so sorry and it was rather hard to do anything for me because their hands was tied! How they kept apologizing that this even happen to us and wish they could help due to this should have been resolved... with some type of discount or something.... anything... I never write reviews as anyone can see but this INFURIATED ME. I am a consistent customer of both Caterina pizza and slice... the lie in saying getting HOT PIZZA IT'S ON ITS WAY...I'm...

The best pizza from my neighborhood growing up was a coin tose.. BEST PIZZA In Brooklyn East New York/ Cypress Hills section if not then in the whole NYC. I grew up in the ENY neighborhood and as kids we always argued who had the best pizza on Fulton st! (It was pizza wars) lol there were 4 main pizza joints down Fulton st in ENY... •Trinacria Pizza 2788 Fulton st & Van Siclen Ave 11207 •We called it Cleveland pizzaria 2957 Fulton st & Cleveland Ave 11208 •Caterina Pizza 3035 Fulton st & Essex st 11208 •Mikes Pizza 3337 Fulton st & Cresent st I was always on Van Siclen Ave so I was team Trinacria until the owner Frank's wife past away in the mid to late 90s. The store was shut down 4 a few day then reopened a couple days maybe a wk later. So frank took an offer in the early 2000s and gone out the restaurant buisness... I went to Caterina and had a 🍕 of life!! Me and my friend Jospeh stopped by for a quick snack; that quick snack became the regular for us... A 🍕 of life was introduced!! Even getting to know the creator himself Vinny! Vinnys always talked to his costumers and was very kind Italian guy with a smile on his face all the time. I also remember his wife or so I thought it was his wife... lol but she was very nice aswell. I loved that she had thos curly hair look all the time reminding me of my past. Overall the winner was and still till today is Caterina in 2018. Trinacria is now a chicken joint/pizza Cleveland pizzaria is noe a liquor store Mikes pizza still stands But as far as 6.5.2018 CATERINA WINS Take a trip and taste review for yourself! BUT...

Sad to say but the service here was horrible, despite the multiple reviews that say otherwise. Ordered pizza with my husband and his friends for delivery and we never received our order. Waited 2 hours and called the restaurant several times to get a status update, only to be met by rudeness and attitude from the delivery driver, who made multiple excuses regarding why our order didn’t arrive and even when my husband offered solutions to resolve the matter, there was still no way for us to get our pizza. I think what’s worse than this is that I am currently 7 months pregnant and I did not get to fulfill my craving. There’s way too many places in Brooklyn that have better pizza and service than this place, and I highly recommend that Caterina hires a better delivery person that can take accountability for their actions and knows how to...