Connecticut Muffin — Restaurant in New York

The hospitality at this place is despicable. The older guy is so rude. He was yelling at an old lady to leave, I overheard she had knee issues and was sitting longer than intended while waiting for her ride. Absolutely zero compassion for a paying customer. I was also rushed to eat my food because it was already the 20 minute mark but there was NO ONE IN THE STORE!!!! Don’t come to this place. There’s so many other coffee shops nearby. Just go there. Don’t waste your time here.

*2025 Update. It appears this establishment still maintains to have an unacceptable attitude towards customers. Very rude demeanor given by employees. I ordered a flavored latte, when I received my item I informed the employee it did not have any flavor for which I paid for. After multiple attempts to fix it, another employee decided he would remake it and I kindly asked for him to put a little more since it lacked flavor when I had first received it. He got so annoyed and told his coworker to ring me up for extra. I told him I already paid for a flavored latte and shouldn’t be paying more since they had no issue fixing/remaking it the first time around. He ended up not charging me and the man got so upset, he walked out the store to smoke and was basically staring me down from the outside. I could literally see the smoke come out of his ears and quite frankly a little afraid for my safety at this point. I do not recommend for anyone...

I went in for a cup of coffee and a croissant and I had called for my coffee before hand. Nothing serious, just a black cold brew. My coffee was made and my croissant was being toasted and unfortunately that’s when I saw flies in their counter section on top of the breads and croissants. Because it was already being toasted I didn’t make a fuss about it but got a cookie from the jar to add on just because I knew I wasn’t going to eat that croissant anymore.

Please sanitize better, your food and coffee are great but I won’t be eating from here ever again. The customer service is always...

Not only is the service less than mediocre but the pricing is funny. Came here twice and the first time I noticed selective friendly treatment with other customers. Was never greeted, but others were who came in after me. Decided to try again today, won’t be back. I’m also SO interested to know how my bec went from $8.17 to $10.38. More than $2 tax on a bagel? That was literally dry. Interesting. when I kept asking to put butter on it, I was ignored by the older guy who looked at me and just stood there. When I went to pay the screen quickly went from $8.17 to $10.38. Interesting,...