Dunkin' — Restaurant in New York

The older Indian lady is very rude and the young Indian man giving food to the customers. Everyone else was nice. This is the worst dunkin I have gone to the older Indian lady when I asked for my refund threw my receipt at me saying I wasn't getting my money back. Then when I asked to speak to a manager that's when I got my refund. I ordered at 8:51am and they were not on point with peoples orders. I got part of my order at 9:03 at 9:05 I asked for my money back after I continued to ask for my black coffee and being ignored. The rudeness was not needed at all a customer shouldn't have to wait almost 15 minutes for a coffee then when u ask for a refund get a receipt thrown at you. Saying u can't give me my money back. They did not provide the service. I will never go to the...

THIS WAS THE RUDEST NASTIEST DUNKIN DONUTS I EVER BEEN TO! THE MALE WORKER WAS VERY NASTY AND REFUSED TO PROVIDE ME HIS NAME I WILL BE MAKING A COMPLAINT TO CORPORATE. IVE WORKED FOR THIS BUSINESS BEFORE AND THIS IS NOT HOW YOU CONDUCT AN ESTABLISHMENT. NEED TO SHUT THIS FRANCHISE DOWN OR GET A WHOLE NEW STAFF BECAUSE THE ONES THERE DOES NOT CARE FOR THE BUSINESS TO BE SUCCESSFUL THE WAY THEY ARE RUNNING IT WHEN THE MANAGER IS GONE. VERY RUDE VERY NASTY NO SENSE OF URGENCY AND I HAD TO BEG FOR SOMEONE TO ASSIST ME TO STILL LEAVE WITH NOTHING BECAUSE OF THE WAY I WAS BEING TREATED. IF YOU DONT LIKE YOUR JOB GET A NEW ONE NO ONE SHLD EVER HAVE TO EXPERIENCE THE SERVICE I WAS GIVEN TODAY !!! IF I CLD GIVE 0 STARS I WLD !!!! DEFINITELY WILL BE REACHING OUT TO CORPORATE 0/10...

I ordered $40 worth of food and drinks on the app for pick up. Upon arrival I had to wait an additional 20 minutes because 3-4 items were missing and had to be made on the spot. When I started checking the food and noticed that one of the sandwiches had melted cheese next to and not on the actual sandwich, I asked them to please remake it. I was met with a lot of pushback. Although they were very slow, I can’t say they were rude, but they were not pleasant to deal with. Double check your bags...