I won't base my rating on the location because the heavy traffic around the area isn't the hotel's fault, but be aware that this hotel is in Brownsville Brooklyn. It isn't really convenient to any airports, parking is typical NY parking, and the rooms are very tiny. What my rating is based on: I was asked to pay cash for the room when I arrived. I was told that their CC machine was sometimes charging guests twice so cash was better for them. This made me uneasy, but then I realized I probably don't want the staff to have access to my credit card info anyway. The hotel has an ATM but only $200 can be withdrawn at a time, so I had to pay the $3 ATM fee three times in order to pay the full amount of the room. The rooms and the halls smelled of cigarettes and marijuana. I asked to be on a higher floor but was told by the front desk gentleman that it was too loud up there & was instead put in a room near the entrance & across from the housekeeping supply room. The entire stay, I had to deal with street noise right outside my window, guests and/or vagrants coming in and out, ppl talking loud at all times of the day and night, & housekeeping staff opening and closing the supply door starting at 4am each morning. My room was only semi-clean. There were strands of hair in the bathroom, bathtub, and on one of the wash cloths. There was also a food plate still in the refrigerator from the previous guest. I was told I couldn't have guests in my room & I had to meet any guests in the lobby. Excuse me? This isn't jail or a shelter. I paid for my room, therefore I should be able to entertain whomever whenever, and I did.
The one good thing...
Read moreTo start off this was the worst experience ever. I am a visually impaired woman when I first checked in they were not acceptive to my disability they would not assist me as I needed to be assisted also the tendent who checked me in was very rude and disrespectful the room that he put me in was disgusting and dirty next door to me we're prostitutes that constantly had men coming in and out of their room all night the noise was unbearable the entire floor was very Rowdy with a lot of people making a horrendous amount of noise and even though I complained the hotel would not assist me and I had no other choice but to stay there because they would not returned my money. I have filed a complaint with corporate and they still have not helped me. Don't waste your time here they...
Read moreTo start off this was the worst experience ever. I am a visually impaired woman when I first checked in they were not acceptive to my disability they would not assist me as I needed to be assisted also the tendent who checked me in was very rude and disrespectful the room that he put me in was disgusting and dirty next door to me we're prostitutes that constantly had men coming in and out of their room all night the noise was unbearable the entire floor was very Rowdy with a lot of people making a horrendous amount of noise and even though I complained the hotel would not assist me and I had no other choice but to stay there because they would not returned my money. I have filed a complaint with corporate and they still have not helped me. Don't waste your time here they...
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