Dunkin' — Restaurant in New York

My name is Naaisha Riley This Morning at 2:30 am I went to the Dunkin Donuts located at 601 East Fordham Road in the Bronx, Store number 349896, where I was told that they are closed for business by a young black female on the overnight shift, I asked her so There's no way that i Can have coffee at this time, she stated no. I said that's odd because i always come here around this time every day to get a cup of coffee. I asked and why is this location closed for business, she stated that her boss and the owner told her to close the store for business when i asked the young lady her name she asked me why. I want this company to know that as a company or a Franchise you are false advertising by claiming to be 24 hours on line and from the ad posting out side the store. I just wanted the owner to know that you just lost 3 customers today. very unprofessional and rude workers.. I will be making a formal complaint...

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“I visited this Dunkin’ Donuts with my husband this morning and was disappointed by the lack of professionalism. When we walked in, we greeted the staff with a friendly ‘Good morning,’ but neither the girl nor the guy working acknowledged us at all. We ordered a dozen donuts, and the entire experience was lacking warmth or friendliness. However, when an older man walked in, the girl behind the counter suddenly became extremely cheerful, greeting him loudly with a bright ‘Good morning.’ It was shocking to see such a stark difference in treatment. This kind of inconsistency and lack of basic courtesy is very unprofessional and...

THE PLACE IS A MESS!!. I don't know about the day time service but the people "working" at night most of the time are nowhere to be found . 7 out of 10 times if you go after 9pm they will be no service at all because they say they are busy doing something else or if you lucky they will tell you to hold on a minute which means 10 minutes, even if the place is empty and then give you a rude attitude and and angry face. Believe me I'm not...