Eat&Go Istanbul/ New York — Restaurant in New York

To the Eat and Go Management Team,

I am writing to express my dissatisfaction with my recent experience at the Eat and Go outlet in JFK Terminal 1, near Gate 7, on [date and time of visit]. I was extremely disappointed with the service I received from the cashier and other staff, as well as the fact that I was not provided with a receipt for my purchase.

Here are the issues I would like to address: Missing Receipt: After completing my transaction, the cashier did not provide me with a receipt as proof of payment. This was highly inconvenient because I needed the receipt for personal purposes. When I asked about it, the staff did not offer an adequate solution. Poor Service: The cashier and other staff members were unprofessional. They appeared unfriendly, slow, and unresponsive to customer requests. Such service does not reflect the standards expected, especially in a prominent location like an...

The Turkish guy who warmed up my sandwich called my teeth gems “cheap” and bragged about how his palm tree tooth gem was made of white gold like I care, very poor customer service from this guy specifically he tried to be nice but it sounded like he’s just hitting on me, too many personal questions plus he refused to wrap my sandwich I had to say please, that’s simply not how you treat a customer who’s paying for their food and what led me to write this review is him calling me a liar to his coworker right after he handed me the food like at least wait until I turn the corner to trash talk behind my back. This sentence is directly to him” if you don’t have something good to say, it’s better to keep it to yourself. You don’t know me and where I come from that type of service would’ve cost...

To all travelers: AVOID BUYING SANDWICHES AT THIS FAST FOOD. My girlfriend and I bought a tuna and mayonnaise sandwich just before boarding for our return fight to Rome, Italy (9 flying hours) and developed severe FOOD POISONING for the all duration of the flight (#AZ0611 of the airline company Alitalia on March, 30th 2014). The cabin attendants were forced to call a doctor on board because my girlfriend didn't stop vomiting and was completely exhausted (after suffering from vomiting and diarrhea for more than 5 hours). She was administered a cortisone injection as well as an anti-vomiting medicine. I too began to feel bad and started vomiting after the first half of the flight. We have never had food poisoning before so the 9 flying hours were a real nightmare. PLEASE BE...