Ecuatoriana Restaurant — Restaurant in New York

bad experience on 7/26/21......(2 other friends and I, join me for lunch)

bathroom door facing the dinning room patrons walk through the kitchen to get to the other dinning area....staff said this is done because the other door is closed. food is mediocre at best was not serve water, all places do as you sit to your table staff never ask how the food was Seco de Pollo (stew chicken), was dry, how you manage to make it dry? did you boil the kitchen in water and then place it on the stew sauce? I have made seco de pollo at home, and its amazing compare to the restaurant version. Guatita (stew beef tripe), tasted water down, and the tripe was overcook.

The bill included a tip include(15%).... I told the waitress that the tip is based on the service provided by the staff.

Waitress responded that "they" (manager, individual who charges, individual writes up the bill), place a 15 % tip on the bill

Beware .....

As a result from having lunch from here, one of my friends had stomach pain, and was going to the bathroom non...

Unfriendly staff!!!!!! This was very disappointing experience for me. I didn’t know this place is cash only and I had my credit card only with me that day. I handed my card to the waitress but the waitress looked at me like I was a sort of freak or something. She told me cash only. I asked them if they accept Apple Pay but they don’t. So anyway I have to call someone to bring me cash. In Oder words, The personal were extremely rude they made me very feel bad, no good experience. While I was waiting for the money to come. I could see the customer service they have is terrible, awful!!. It was a lady waiting to be help 30 minutes I saw her trying to make an order and the person in charge of the phone and orders didn’t pay attention until I mentioned it to him. This place is not friendly at all. The food was not that great and over priced too. My first and last time ever in that...

blatant robbery On several occasions the same action is repeated, the bill increases she claimed that Friday has a different price for the same meal i've purchased before ,and then she told me that after 6pm it was more expensive. It is time to report to the authorities ,and stop this blatant abuse, when you pay with a card it also increases the price.. blatant robbery On several occasions.. the same thing is repeated. I Will report to the department of consumer...