El Rancho De Mexico — Restaurant in New York

Had a REAL bad experience with the worker, Carlos. I order from them ALL THE TIME (I'm talking 5 or 10 times) on Doordash. Unfortunately, I realized that the option to add the green sauce that I normally order on Doordash with my nachos wasn't available, so I call in. Carlos answered the phone and told me that he wouldn't add any sauce on the side because he's not getting paid to do that and that it costs them money. I explained to him twice that there's no option to add the sauce and he literally said oh well! I was shocked, because I love their food and normally when I call ahead just to make sure that they get everything right on my order, the young lady who I speak with is pleasant and goes above and beyond. This guy was HORRIBLE. Extra sauce is literally A DOLLAR. He ended up costing the restaurant business over a dollar. I decided to go somewhere else and will continue to go somewhere else while Carlos is employed by that...

"Mexican food cooked fresh like home" You're not wrong about that! The rice tastes as if you actually made it at home. The breaded chicken was flavorful! I didn't even need to add the green sauce. The red sauce was sweet. Personal preference, I don’t like those beans but it did taste okay. Others might enjoy it more than I do. The lemonade was refreshing. And oh my, the churros! So warm and crunchy. The filling was good along with the sugary coating! The caramel dip was so good!

I took off a star because the menu wasn't updated. Overall, the experience was homey and comfortable. I love the vibes. The place was clean. Finished my plate of food, no leftovers. Which is a bit rare because I leave leftovers most of the time. Left with my stomach full and enjoyed my time. Also, the waitress was really patient when ordering (I’m indecisive and shy). I might come back just for...

This place is so good. I’m not even done with my food and had to stop and write a review. This fish taco is BOMB. Burrito has so much flavor in it. I also got a tostada and some tacos (taco Tuesday special). I was craving tacos and this hit the spot. ALSO, the staff is so friendly. The gentleman in the front knew the menu which helps since my husband and I don’t speak Spanish and the female behind the register was a sweetheart. Even the lady who was cooking asked about what I did/did not want on my tacos. I’m...