Jimmy's Famous Heros — Restaurant in New York

I usually never write reviews, but If I could give this place negative stars, I would. I asked my grandma (who barely speaks any English) to go in to Jimmy’s to get a sandwich for me. Since she can’t speak much English I texted her what I wanted and told her to just show the person making the sandwiches to put whatever was written in the message on the sandwich. I have done this numerous times at this same sandwich shop with no problem. The message read “Garlic mayo, Chicken cutlet, mozzarella, roasted peppers, lettuce, balsamic on a roll” and the person behind the counter, Jessica, made the sandwich. There were no rolls so she put it on “half a hero” which was barely even a quarter. When i got home, the sandwich had no mozzarella and had tomatoes on it, I am allergic to tomatoes. My mom called the store and Jessica picked up and when we told her the situation she proceeded to scream saying it was too busy for her to look at the message and she made the sandwich with whatever she remembered. When my mom said that my grandma doesn’t speak English which is why she had the message, Jessica responded with “that’s not my problem, I was too busy, come get a new sandwich.” When I came in she said she wasn’t ready to speak to me and co to use to walk around the back for 5 minutes clearly just to get me more mad. She then began screaming at me telling me to leave the store because I was screaming at her when I was clearly not, I was just upset at the treatment of this establishment towards a foreign speaking person. I asked her to speak to a manager and she said she was the manager, I have never in my life seen a manager speak to a customer like this especially when they were the one who made the mistake. When I asked her to apologize for saying what she had said over the phone she said she didn’t care and wouldn’t apologize. I have been going to this place for years and it is safe to say I will NEVER be back and don’t recommend for anyone to go here either. There is clearly a lack of management and it shows. Avoid this place and go somewhere that actually cares about their customers and getting the order right in the...

Oh boy, where do I even start with Jimmy's Famous Heroes? If I could give this place negative stars, I would. Walking in, I felt like I had stumbled into a time warp back to the 80s, and not in a good way. The decor was a mismatch of faded posters and tired-looking booths that have probably seen more sandwich casualties than a battlefield.

Now, let's talk about the heroes – or should I say zeroes? I ordered their "famous" hero, and I'm still searching for the fame in that sandwich. The bread was as tough as a brick wall, making me question if it was baked in a medieval torture chamber. The fillings were an absolute disaster – limp lettuce, sad tomatoes, and what seemed like a random assortment of deli meats that were probably on their last leg.

I tried to wash down the disappointment with a drink, but even the soda tasted flat and defeated, much like my hopes for a decent meal. The service was a whole other level of "special." The staff seemed to have mastered the art of indifference, as if they were doing me a favor by allowing me to spend my hard-earned money on their culinary catastrophe.

And don't even get me started on the prices! I've seen more reasonable pricing at a five-star restaurant, minus the quality, of course.

In conclusion, if you're looking for an authentic taste of disappointment served on stale bread with a side of regret, Jimmy's Famous Heroes is the place to be. Just be sure to bring a good sense of humor – you'll need it to survive...

Tucked away in the heart of Brooklyn, there's a hidden gem where time seems to stand still, and every sandwich tells a story. For 47 years, Victor has been behind the counter, crafting the kind of sandwiches that make you rethink what you knew about food. This isn't just a deli; it's an institution, a love letter to the neighborhood.

When I walked in, I told Victor I'd come back after nine years, hoping the place hadn't changed. Without missing a beat, he smiled, leaned in, and asked, "What do you feel like today?" No menu was needed. He whipped up a chicken cutlet sandwich that was somehow exactly what I needed, as if he'd known me all my life. The cutlet was perfectly crisp, the bread fresh and warm, and every bite was a symphony of flavors that only comes from decades of passion and practice.

And just when I thought the experience couldn't get any better, he slid a free cannoli across the counter, accompanied by a story so rich you'd swear it had its own secret ingredients. Victor is the kind of guy who knows that food isn't just about what’s on the plate; it’s about the conversation, the shared moments, the humanity.

If you ever find yourself in Brooklyn, hungry for something real, something unforgettable, you know where to go. Just ask for Victor. He’ll take care...