Ju-go Juice Bar — Restaurant in New York

I love the convenience of having a spot with delicious smoothies so close to my apartment. I wish I could give the place a 5 Star rating because the smoothies taste that good, but unfortunately, they need to learn better sanitation practices.

When I got there this morning, the employee was putting away boxes with gloves on. They took their gloves off when I got there and proceeded to almost put new gloves on to make the smoothie without washing their hands. I stopped and asked if they were going to wash their hands. They went to the sink and put their hands under water for literally two seconds and then dried them. This stuff usually causes spots to fail a health inspection.

I would recommend putting the entire staff in a ServSafe training. Proper sanitation is always very important to avoid food poisoning through cross contamination, but with Covid on the rise again with the Delta Variant, this just wasn't something I was willing to chance so I left.

I hope the staff gets the proper training that's needed as I love the convenience of having this so...

Delivery is good, no complaints, I think because I don’t have to interact with staff to find out whether service is good or bad.

But yesterday I came into the store at 8:00 to order two Acai bowls, I was half greeted by the lady with a lip piercing and she turns her back to me to continue fumbling with the juicer as she keeps checking her watch. Maybe 3 minutes pass and she turns around to ask me if I wanted juice. I said no, I wanted to order Acai bowls. She pauses and says, “just one?” And I tell her two. She stares one more time at her watch and I swear she had an attitude when she said “uhh I’m gonna do them okay but I’m closing”

That soured my mood so quickly because they close at 8:30 apparently. I just walked out at that point because I didn’t want her to do them anymore or bother her because she was so clearly busy.

The other girl they have...

Despite the lady’s attitude I didn’t mind coming since they get the job done and I started ordering ahead that way I just grab and go. However on multiple occasions she’s told me to wait, okay. On this occasion she immediately said hey you’re gonna have to wait. Mind you I ordered 20 minutes ago and the order was scheduled to be picked up within a certain timeframe. She said she had received an order so I have to wait (why accept the order if you CANT fulfill it). On top of this I asked her to cancel it. She said “You cancel it.” Even if I wanted to cancel it, I wasn’t able to since she “accepted the order” there for it was...