La-Bella Pizza — Restaurant in New York

I tried to order for me and my AUTISTIC son, and the guy taking my order was EXTREMELY RUDE & DISRESPECTFUL. Must've woken up in a bad mood, I was trying to order and in the middle of me actively speaking and getting my words out the guy interrupts me to rush me as if he just wanted me to shutup and I say "Is that not what I'm doing? AM I not trying to tell you my order? Do you not hear me?" Because I had asked for 3 items already and still was not finished, I am ordering for me and my child who is very picky and has sensory sensitives due to his ASD, the fact that this unprofessional didn't even let me finish my order because he rather somebody only get 1 item of the menu rather than a full meal because he doesn't want to do his job. Simply does not want to take a person's order even though it's paying his bills, it's flabbergasting. I tried to ask if someone different could take my order instead since he was in such a rush. Then he said something discrimination about my bilinguality because I was speaking in both Spanish and in English assuming maybe there's a language barrier and that's why he didn't want to take my order. But the problem was his attitude, not my order and not my language. That man was EXTREMELY RUDE & DISRESPECTFUL I just wish they would've had someone different working there because I surely didn't want him to take my order if he wasn't going to actually let me order and literally interrupt me while im doing so. I even tried again a few minutes later, hoping maybe a different staff will take my order, buy it was the same disrespectful guy. It is such a misfortune to that restaurant that the only person taking orders is a disgusting human being on the inside and that will be their downfall. I ended up order from San Remo, they have vegan options and at that point me and my child were just STARVING way too much to even look at the entire menu so we just ordered a plain pie and...

I ordered about an hour and a half before closing. I ordered spaghetti and meatballs with garlic bread. Instead they sent me garlic knots which are 1) cheaper than the garlic bread I originally ordered 2) they only added 3 garlic knots instead of 5 as stated on the website 3) the garlic knots were burnt anyway 4) the spaghetti and meatballs weren’t hot or fresh. At all. I took one good look at the order and could tell the employees rushed to get the order out so that they could close at 9pm. The food was disgusting. I can tell they didn’t take their time with the food whatsoever. It’s profit over quality...

I consider myself a bit of a pizza afficionado, tried some of the best pizza in the city. Ordered pizza for the first time here just to try a different place. Ordered a Sicilian pie that tasted eh. A calzón that was ok and conoles that weren't anything special. Pizza was way too doughy and not that great. There's so many better places in the area. Last time ordering from here....