Lert Ros Thai Food — Restaurant in New York

I've been to this restaurant many times before with my friends. The service and food were great every time. Today, however, was a different story.

We ordered the Sampler as an appetizer. My friend took a bite of the fried shrimp and said it was cold. When she looked at what she had bitten into, it was completely raw. We told the waitress, and she asked, "How many pieces were raw?" We were confused by the question but told her just the first piece, since we hadn’t touched the second one yet.

She went to the kitchen, and we used our forks to split open the other fried shrimp. It was also completely raw. We placed both raw shrimp on a plate along with the forks we had used.

The waitress didn’t apologize and had an attitude. She took the plate and asked if we wanted to keep the forks. We were confused by the question but said no. Later, she came back with two new fried shrimp and placed them on our table. She still didn’t apologize for the inconvenience.

Toward the end of our dinner, the same waitress cleared everything from our table without asking, even though there was still a piece of the Sampler left. We were shocked by the service tonight.

When the check came, we noticed an extra charge. We told them we had ordered the item, but never received it. The same waitress came back and asked if we were sure we didn’t get it. I don’t know why she thought we were lying.

Overall, the service tonight was extremely disappointing and left a bad taste in our mouths. I don’t think we will ever be back after what...

Good Thai food with interesting specials.

My wife and I visited Lert Ros Thai in January 2025 for a dinner. We picked the place based on good reviews and it met the expectations. It was a Sat evening and the place quickly got full with Thai folks, all coming with reservations, which was a good sign. All the dishes except Tom Yum soup were excellent. It was the first time we tried steak at Thai restaurant and it was good. Mango Mojito was delicious.

The service was quick and polite. It could be more thoughtful though as we got our soups along with the appetizers and had to jump between them. Why not to serve the appetizers and then soup or at least ask how we prefer it?

The interior is very simple and unremarkable.

Overall, we can recommend Lert Ros Thai as a good Thai restaurant with interesting selection of specials.

Food ordered Thai Salad - peanut dressing was yummy and so was the salad Roti Massaman - roti was amazing! Fresh, warm, melting in the mouth. Tom Yum with Chicken - this one had somewhat fishy taste. Seemed like too much fish sauce was added. It also was murky. Can't recommend it. Red Curry with Beef - the curry was perfect. Right thickness and heat level. We also asked to add eggplants for extra charge which made it even better. Prime Ribeye with Drunken Noodles - the steak was flavorful, juicy, and cooked as ordered. Drunken noodles had a little fishy taste....

Totally weird experience here. I have to say. It really comes down to the service. First of all, it took me 25 minutes to get the cocktail I ordered. Which is like insane. I honestly didn’t want it by the time they brought it to me. By the time I did get it, I was impressed with the presentation and taste of the drink. The Siam Mule. It’s good, but it doesn’t really make up for waiting more than 20 minutes, though. The calamari was fine but underseasoned. Our entrees, however, my drunken noodles with crispy pork, came out fine;in fact, there was a clear attention to detail evident in the presentation. My date, however, was never served her rice with her meal. Which is like wild. We made an effort to flag down our server multiple times, only to be told, “It’s gonna take five or ten minutes for jasmine rice.” She offered us sticky rice, which sounded like a better idea than letting our food get cold. Anyway, she returns with this bag of sticky rice, which looked just stupid, honestly, in the context of the rest of the meal. It’s kind of hard for me to trust a restaurant to be operating correctly if they can’t manage to get rice of all things sorted out. I felt like a clown paying full price for my...