Good food, with bad taste. If you want good food at a cute restaurant, this place may suit you. But if you want a relaxing, enjoyable time out, with great service, where you feel welcomed and like an appreciated customer, this is decidedly not the place for you.
On a beautiful, August summer day, I had a craving for pasta and stopped by Malaparte. I ordered the crabmeat linguini special with a side of spinich to-go, with plans of eating it in Hudson River park as I watched the sunset. I paid the hostess in cash and ventured to the park. A few steps away from the restaurant, I double checked to make sure there were utensils so that my sunset dinner date for one was not thwarted. They were not included so walked back - crisis averted.
I asked a gentleman for some utensils. He glared at me, irritated and told me “we don’t have utensils today” in that patronizing tone that conveyed a lack of sincerity. This would have been an odd response to any patron dining at any restaurant, but I found the factual basis for his claim dubious given that I found myself surrounded by patrons dining with spoon, fork, and/or knife in hand. It’s not an Ethiopian restaurant. Perhaps he thinks I ordered from some other restaurant and was just coming in asking for utensils for free, so I responded: “to be clear, I ordered this food from this restaurant,” thinking that would clear up any potential confusion in the tone and demeanor with which this customer service employee just spoke to me, a customer. A lady and another gentleman joined in with him this time, doubling down on the clearly false claim that this restaurant didn’t have any utensils.
Now, I can see why restaurant in an app environment want to discourage take out orders as to not overwhelm the kitchen. But 1) i ordered to-go in person; and 2), that’s no excuse for poor customer service. I walked a few blocks north to the gourmet garage, told the clerk about the incident, he apologized to me, and walked me over to the utensils. And that’s the service I got from a place I did not purchase anything in.
I had my dinner by the sunset and I enjoyed myself. One pony don’t stop no show! But now, I just won’t be back to Malaparte. With the limited time I have and my hard earned coin, I’m not just looking for an average dining experience, particularly at a certain price point. And I for damn sure am not looking for a place that gives me unnecessary attitude. For me, service is...
Read moreMalaparte is a culinary gem that dazzles the senses with its exquisite blend of Italian flavors and modern artistry. From the moment you step into the restaurant, you are enveloped in an ambiance of sophistication and elegance to accompany your dining experience.
The menu is a true testament to the art of Italian cuisine, offering a symphony of flavors that dance on your palate. Each dish is a masterpiece in its own right, meticulously prepared with the finest ingredients and an impeccable attention to detail. Whether you opt for their delectable pasta dishes, succulent seafood, or perfectly cooked steaks, you can be assured of a culinary journey that will leave your taste buds in raptures.
The service at Malaparte is equally exceptional, with a team of attentive and knowledgeable staff who go above and beyond to ensure that every aspect of your dining experience is nothing short of perfect. The wine selection is also impressive, with a variety of options to complement your meal.
Malaparte is not just a restaurant; it's a destination for those seeking an unforgettable dining experience. Whether it's a romantic dinner, a celebration, or a special occasion, this restaurant shines as one of the brightest stars in the culinary firmament. If you're looking for a place to indulge in the finest Italian cuisine with a view that takes your breath away, Malaparte is the place to be. It's a true culinary masterpiece that deserves all the accolades it receives.
Enjoy your dining experience...
Read moreA Taste of Italy's Warmth: Exceptional Service and Pasta Delights in West Village
Nestled in the heart of the vibrant West Village, Malaparte is a hidden gem that delivers the absolute BEST of Italian hospitality, serving up delectable pasta dishes in a cozy, bustling ambiance.
From the moment you step through the doors, you're greeted with a warmth that resonates throughout the restaurant. The staff exemplify professionalism with a personal touch, offering attentive service that enhances the dining experience. Whether it's a friendly smile, helpful recommendations, or prompt attention to every detail, the team here goes above and beyond to ensure you're cared for. The star of the show is the service.
The pastas are excellent too. From classic favorites like lasagne to spaghetti ai porcini (mushrooms), every bite is cooked to perfection.
What's even more impressive is that despite the exceptional quality, Malaparte manages to keep its prices affordable, making it accessible to all who crave authentic Italian cuisine without breaking the bank. It's a rare find in the bustling dining scene of New York City, where quality often comes at a premium.
The ambiance adds another layer of charm to the dining experience. The cozy space is filled with the comforting aroma of freshly cooked pasta, creating an inviting atmosphere that encourages diners to relax and enjoy your evening. It's a true standout in the West Village...
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