McDonald's — Restaurant in New York

Listen, when I tell you McDonald’s employees work hard to make folks happy, I MEAN it. At this location, I’ve always been empathic to the employees, because it’s a fast food restaurant and placed in a VERY popular location. It makes sense that on some days employees are overworked by a lot of order and burned out quickly. Thinking holistically, the same day that may exhaust you, may exhaust employees. Most wear many hats. I’ve lived in Cypress Hill for 21 years now, and I’ve been to this location countless times. I’ve learned how psychologically resilient the staff are. I’ve had experiences where I’d get a far greater amount of cookies then I paid for, or a greater amount of toppings on my McFlurry. But, I also had times where my meal was incomplete from the speedy pace of things or the mood of the staff from a LONG day. Trust me, I get it. Please, keep an objective lens, be...

The manager (or whomever she is bossing people around) in this establishment is very unprofessional including her female staff. I ordered my food and sat down to eat after having a long day to rewind and all I heard was this lady yelling at one of her employees for 5mn straight (i could hear her over the music) . As a person in charge you are supposed to treat your employees with respect . On top of that all you hear are the female employees screaming at one another . This establishment is very ratchet . Very unprofessional . On top of that when I finally got to eat , my fries were old and cold and my burger looked like it had been slapped together very disorgonized. Very dissapointed in this mcds , they need a new manager...

My husband and I came to this place after a long drive from out of state. We had to use the bathroom but waited on line to buy something first. After we made the purchase, we asked to use their bathroom and were told NO. Not even with an explanation as to why. There were no signs up that the bathroom was out of service or anything. I asked to speak to their manager and the manager just shook his head NO and said we're not letting people use the bathroom. Again with no explanation. We explained we just drove from out of state and we really had to use the bathroom. He just shook his head No again, we can't. I am contacting corporate to see if I can get a better answer for what happened. This was completely inhumane and...