Mesa Azteca — Restaurant in New York

So I haven’t been back to this restaurant in over a year. So I decided to have Sunday brunch. The menu has changed dramatically. The unlimited drinks $30 literally for an hour and they time you very well. I usually order this one specific dish because it’s my favorite. So I couldn’t wait to order it I was highly disappointed. The reason for my disappointment is because the regular size of taco went to a mini size taco with a little size portion of home fries. It was even fulfilling because I was still hungry. The gratuity for 2 and more is now 20%!!!!!!. This is extremely outrageous especially when you have loyal customers but I know the pandemic changed a lot of things financially for all folks across the world. But 20% is too much and then ask for additional tip no way. The drinks are not even well made anymore with their special Tequila you can definitely taste the difference.

To be honest I would not be coming back to this establishing because the portion of meal has down sized but the prices...

Worst service. Great food. Don't bother during brunch.

As a fellow server, I understand being understaffed, overwhelmed, etc

But today was horrible. We came for bottomless brunch. 40 mins after ordering food and drinks, we had asked three different waiters where our drinks were. Halfway through eating we had to bug the bartender for drinks again. Finally we got one round, minus one drink because he had another's tables drinks, that came way after us.

Sadly, the food was amazing. Even though I never got any syrup for my French toast. Actually the whole reason I ordered them...

Was eventually given pitchers after bugging two different people about it and being told it wasn't a thing, even though two other tables JUST GOT THEM.

All in all, come for dinner, the food is probably going to be epic. Don't come for brunch.

We have been here since 1pm, and are barely leave at 430 to actually fulfill the 90 minute bottomless. Extreme waste of time.

Also, a mandatory 20% Tip for the...

Been coming here since before the pandemic. The staff has changed, the food has changed, the drinks have changed. They charge you a 20% gratuity automatically on your bill. They service use to be outstanding, now it’s beyond mediocre. Their drinks use to be on point, now it’s just watered down. Their staff members literally don’t come to serve you you less you call them over. It took them 20 min from the time I arrived to serve water. The staff was by the bathrooms just chatting away and they aren’t friendly as before. After dinner and after paying our bill, the manager came over with 2 bottle for complimentary shots. They were not because they charged us and after we asked to speak to the manger, who assured us this was on the house, they insisted us on paying the tab. I will not come back to this establishment. They have changed for worst, their food has gone from good to mediocre, their drinks from top notch to basic. Go to a different spot if you want good...