Milano Pizza Shop — Restaurant in New York

Title: A Loyal Customer's Cautionary Tale: Cross-Contamination Alert

I've been a devoted customer of Milano Pizza for 20 years, and I can confidently say that the staff is exceptional, and the pizza is mouthwatering. The gentlemen who work there are kind, and the atmosphere is warm and welcoming. However, I'm writing this review to share a concerning experience that highlights the importance of cross-contamination awareness and allergies.

Recently, I ordered a half pepperoni, half chicken pizza and suffered a severe allergic reaction, which led to a terrifying trip to the emergency room. Despite my initial denial, I later discovered that the cause might have been cross-contamination with an allergen (raw fruit) used in a different preparation area.

I want to emphasize that this review is not meant to bash Milano or its staff. On the contrary, I've always appreciated their kindness and dedication. However, I feel compelled to share my story to alert fellow severe allergy sufferers about the potential risks of cross-contamination.

Against the advice of all my family members I went back two days after the ER visit to order garlic knots… I noticed a staff member cutting (what I thought was) an apple near the salad station, which made me realize that the same knife might have been used to dice/cut the chicken for my pizza. In order to not make a scene in the restaurant, I did call once I got home, and I spoke to the gentleman who I saw cutting the fruit, he acknowledged and apologized for the oversight.

Please don't misunderstand – I still love Milano and their delicious pizza. Nevertheless, I hope this review serves as a cautionary tale about the importance of cross-contamination protocols, especially for those with life-threatening allergies like...

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Milano Pizza Shop is a hidden gem that absolutely delivers on flavor and service. I stopped in recently and was genuinely impressed by the quality of their pizza and the friendliness of the staff.

I ordered a giant sandwich and five trays of food, and it came out hot, fresh, and with the perfect balance of crisp crust, flavorful sauce, and gooey cheese. You can tell they use good ingredients—it really makes a difference.

The shop itself was clean and welcoming, with a laid-back vibe that made it easy to relax while waiting. The service was fast and polite, and the staff seemed genuinely happy to be there, which made the whole experience even better.

Whether you’re grabbing a quick slice or ordering a whole pie for the family, Milano Pizza Shop is definitely worth the stop. I’ll be...