National Diner — Restaurant in New York

Went in for lunch with my sister...when it was time to pay I gave the counter person my receipt and debit card to be charged for the meal. My card was charged but there machine kept saying declined, I payed cash after that. My bank was charged even though the machine said otherwise, I was swiped x4. I called to get refunded the cash spent, after explaining the situation and they were rude and refused to give me my refund, told me to call bank to get a payment stopped that was already taken. Told me while on the phone with her that she was not gonna give me a refund because she is not the boss. She was rude and I believe language compromised. Very unprofessional, I was also told to come after 7pm when I don't even live around here to get refunded if the boss comes back to the diner if not I was told to come back in the morning. That's not how you run a business. I will never go there again. On top of all that I was never given a receipt for the cash I spent to pay...

Stepping into National Diner feels like hitting the pause button on the fast-paced NYC life. It’s classic, no-frills, and absolutely bursting with charm. The chrome accents, cozy booths, and vintage feel instantly transport you to a simpler time—and the food? Pure comfort. I ordered a stack of fluffy pancakes with crispy bacon and a side of home fries that hit all the right notes. The coffee kept coming, and the staff treated every customer like a regular, even if it was your first time. What I loved most was the vibe—a mix of early risers, night owls, and families all enjoying good food without pretense. Whether you’re a local or just passing through, National Diner serves up more than just a meal—it serves a little slice of New York nostalgia. A true hidden gem that’s hard...

The first time we ordered, instead of 2 apples juices we received orange juices. This is the second time we order from here. They forgot a whole order. The pancakes were burnt and the strawberry preserves had a tangy old taste. Also there were more preserves than pancakes. These were the worst pancakes I have ever tasted. I took one bite, spit it out, and trashed it. Also the other order had Home fries instead of french fries. I called to complain about the order. The owner agreed to give me my money back but he must have forgot to hang the phone up because I heard him say, "Why order from us then?". So that means expect to get horrible food and service from them. That's their standard.

I can not speak for sit in service but delivery, this was...