New Win Hing — Restaurant in New York

The food is good, no doubt about it. The owner is a little cheap and there are some discriminatory practices this business need to stop. On one occasion I had ordered Chicken Wings and I was told by the front desk lady (owner) they do not just take Chicken Wings order and I have to order something with it. I mean come on which business on earth will do so? You have a restaurant and you are in customer service business and you are telling your client you cannot offer the item for sale on their menu? This is unfair and unreasonable. The Owner needs training in customer service and how to behave with their customers. On another occasion the owner charged 0.50 cents for extra soy sauce. Who does this on this planet? The 2 extra soy sauce cost 0.50 cents, really? The food is good quality so I am rating this business 3 star but the owners and their staff need to stop overt discrimination and unfair practices by jacking up prices...

My favorite chinese take-out spot that I’ve been to in NYC. I’ve only been to maybe like 15 different ones but I’ve lived in Brooklyn my whole life and since moving to staten island & finding this spot in 2020, this place is great. The food consistently tastes good (& fresh!) prices are reasonable (at least compared to most places these days), also not too salty or greasy (does not leave me feeling puffy eyed & queasy) ((but it also helps to not over-eat)), also, friendly staff. Sometimes they put a little spring roll or shrimp chips in your bag for free. So I appreciate that! I like to get steamed pork dumplings (they don’t skimp on the meat like most places do), & chicken/shrimp & broccoli w/rice I haven’t had everything on the menu but I’m sure you can probably get your favorite standard take-out meal and be quite satisfied! God bless you New Win Hing!...

Decent portion and pretty fast delivery but the attitude’s beyond bad. Lady messed up my order the first time and I wouldn’t have found out unless I called back to change my order. I called back and realized she had put my beef and shrimp in as pork and shrimp, but I didn’t get mad at that because we all hear things incorrectly sometimes. There was a 2 dollar delivery fee I didn’t know about and wasn’t on the menu either but I didn’t get mad at that either. I got mad when I called back and changed my order to just shrimp but they charged me the same price for both pork and shrimp even though I asked for just shrimp. When I called back to ask about it the lady just replied that she charges for what I asked for the first time even if I change my order. I didn’t bother arguing with her further, just won’t order...