Papa Johns Pizza — Restaurant in New York

I arrived at the store at about 7 pm to it being very rude employees, my grandmother is 70 years old has been ordering food here for dedicated! Never have I ever received such rude attitude & disrespect comin from Papa John’s manager in charge because the manger wouldn’t be Available until Monday as per stated as the manager in charge didn’t want to give me his name I spoke with Nancy first which seems anger to be at work & my grandmother is currently in hospice center in the area where she would be dying soon and she really wanted her food done well the pizza was soggy & the chicken was raw. The service was epically unserved for someone that been coming here for years. Please I need to speak to a manager the food is still here but can’t hold any longer. Due to the worker telling me they...

I recently ordered from Papa John's and have mixed feelings about my experience. The pizza itself was excellent – fresh ingredients, delicious crust, and perfectly cooked. However, the service left much to be desired.

I placed my order online, and the system indicated that my pizza would be ready for pickup. Upon arriving at the store, I ended up waiting over 15 minutes before my order was finally handed to me. The wait time was quite frustrating, especially since the online system had assured me it was ready.

In summary, while the pizza from Papa John's is top-notch, they need to improve their service efficiency to match the quality...

Ordered delivery and the order came completely opposite and even the wrong meat on the pizza. I called the restaurant and talked to the manager they said they’ll send another one but later I got a call from the brown guy that works there, (I’ve been there and seen him before) that took my order yelling at me and blaming me saying that since I already got the pizza I will not be getting a refund or another pizza even if I return the pizza to them. Never ordering from there again as I have been for years and I don’t mind that they messed up my order but talking to me like it is my fault for his mistake as well as refusing to fix...