We had a disheartening experience for Mother’s Day at Sanfords. Start to finish was a bad experience; we were seated within our reservation time but noticed it was full capacity and within elbow’s reach of the table to the side of us by the window. We ordered fairly quickly and drinks were served reasonably. Our main issue was with the busgirl who constantly reached over us, full bodily- to the point she was on my chest. She cleaned the table so quickly that our appetizer was taken before we finished, my Mother’s drink was removed before finishing, and she tried taking my father’s plate - as he’s eating from a full dish of home fries! She then brushed the crumbs off the table right onto my lap, lettuce and all. Our next issues were with the food- my sister ordered no bacon and thought her food tasted smokey, later having to pick off bacon bits from her food. We notified the waiter and he apologized and comped us a lesser receipt item. My boyfriend’s short rib tacos were flavorless, he asked for chipotle sauce to attempt enjoying it and didn’t get it until we were halfway with our meals. He then requested another juice which he received after the other 5 of us finished our meals. After being rushed our entire meal by the busgirl and unattended by our server, it took 20 mins to get the check. I spoke with the Manager and it made things worse as her justification was the busgirl didn’t speak English and already knew who we were speaking of so clearly this is a known problem. It’s unfortunate because like other families, we don’t get out as much and where our money is spent is even more scrutinized . We understand the frustration that Mother’s Day outings can bring, we understand that communication can be difficult, we understand that everyone is doing their best with the pandemic. But why does the customer suffer? We paid the automatic 20% gratuity which was entirely unfair due to our experience. We had to search for the waiter when needed and waited so long.At the end of the day, Sanfords got our sales and that was the first and last time, which is unfortunate b/c my sister recommended and we were looking forward to a great meal together. All we got was frustration and a ruined Mother’s Day. I’m also adding the food was mediocre, not sure what the raves are about. Perhaps on a slow day things are better, but our experience won’t allow us to return. Please try to do better for your customers.