Sonamu House l Authentic Korean Restaurant BBQ & Soju — Restaurant in New York

I sat down for lunch on a Saturday afternoon with my family expecting a wonderful meal, but it came an unfortunate end. I would say that the food overall was quite good and I enjoyed my meal. I could say that the overall vibes of this restaurant were quite old-fashioned, but I like that. When it came to the service, it was very disappointing even though this restaurant was quite empty at this time. None of the servers came to check on us and we didn’t get a refill on any of our sides nor did we get a refill on any of our waters. They didn’t even come to us in order to check if our meal was okay. Their attitude was very rude especially when we wanted to ask to take our food to go. Our server seemed like it was an odd request. this wasn’t even the worst of it. When we asked for the check and we paid for our meal, the server asked why we tipped so little. I would say that on the amount our me was, the tip was at least 15 percent, maybe even more. She told us that the tip is a percentage of the check after the taxes not the subtotal which was astounding for a server to say. She then requested for more money on the tip and walked away disappointed. This was a very rude experience and we now remember that the lady who collected the check and asked for more money wasn’t even the one who originally served us. I believe that if we are unable to receive a satisfactory amount of service during a time in which the restaurant wasn’t even crowded (only had 3 to 4 people) is very disappointing on the behalf of a customer who had high expectations due to these very high reviews. in order to summarize this review, I would say that the food was good but the service had ruined the entire experience and asking for more tips is rude especially in response to the amount we had...

I was not going to write this review; however, I feel as those I now have to. About a month ago I ordered soondae to-go and I didn’t open the bag nor eat it. A couple of hours later I went to go eat my food and there were tiny maggots growing on the inside of the food container. I called and complained to the restaurant and they apologized and offered to replace my order. A few weeks later I called to place an order and they refused to serve me or place an order for takeout due to the maggot incident. This place is disgusting and also the restaurant’s policy is disgusting. I would NEVER recommend this place to anyone nor should anyone eat there. I will report them to food and safety. THIS ESTABLISHMENT IS DIRTY AND DISGUSTING DO...

Just average and very plain Korean restaurant. Old timers be drinking their soju during the day and getting loud ruins the vibe for me. There was a family table of 10 people who almost got into a fistfight with group of old timers who were cussing amongst themselves and the other group told them to tone it down because they had children with them and it turned nasty right after. Nah just the wrong vibe and the serving women don't really come back to your table after they set the table and you have to constantly flag them down even when it was not busy, just 4 tables and serving ladies were nowhere to be seen most of the time. Not recommended for...