Subway — Restaurant in New York

I had placed an order for pick-up, but unfortunately, it was mistakenly given to another customer, prompting the need for its reconstruction. During the process, an older employee inquired about the sandwich's contents, and when I requested extra mayo for one of the sandwiches, he responded with a disapproving tone, remarking, "Jeez, How much do you need?" while shaking his head. (I had already paid for the additional mayo through the app.) As he proceeded to prepare my second sandwich, I asked for a generous portion of banana peppers. He informed me that he could only provide a limited amount, yet he did include a satisfactory quantity. I then requested a slightly larger portion, but he expressed reluctance, stating, "I am only permitted to give you eight." (Once again, I had paid for extra banana peppers through the application.) I am disappointed by the service I received, as the establishment is typically known for its amiable staff. Moreover, they seemed to be in a hurry to expedite my departure from the premises due to their high workload. Additionally, the beverages I received were noticeably lacking in carbonation, rendering them...

I’m not a regular, but I come here at least 3 times a month because I’ve always liked the sandwiches. After today, though, I’m really questioning whether I’ll return. I was told my total was $12.95, and I don’t normally ask for a receipt — but today I did. When I checked it later, I noticed a $1.30 tip had been added, bringing the total to $14.25. I wasn’t asked if I wanted to leave a tip, and if I had been, I would’ve said yes. But adding it without my consent feels sneaky and dishonest. I usually leave the change in coins and sometimes add a dollar when I have the chance. So, it’s not like I don’t tip — I just prefer to do it on my own terms. It makes me wonder: How long have they been doing this to me, or even to other customers? I trusted them, and I’m writing this review to warn others. This is not how you should...

Placed an order on the app where I CLEARLY wrote dressing on the side of my protein bowl. I knew I should have checked the order upon pickup. I get home and the dressing was NOT on the side, but instead DRENCHED on top of the salad. It was way too much dressing, hence the reason I wanted it on the SIDE!! I felt like I was eating soup. I called this location TWICE and both times I get their VM but you can’t leave a message. Young kid was working..probably on his phone while making the order or can’t read well. Should not have given a tip!!! Check your order before leaving the...