Tropical Smoothie Cafe — Restaurant in New York

Typically, Tropical Snoothie is a chain that I enjoy. However, seeing the poor performance of TS on Richmond Ave Staten Island left me with disappointment. I received a text stating that my order was ready for pick up. Once there, the crew members didn't approach me immediately. I waited patiently before asking about my order. While standing by the counter, I saw that they were not making smoothies properly- they were crafting smoothies with a bare minimal amount of fresh fruit. Mostly, their smoothies contain ice and water. Such was not the case for other Tropical Smoothies that I have been to. The crew members were not as organized with online orders- I had to detail that; "Yes this is the TS that I placed an order with." It took them about ten minutes to find my order. The wait time for disorganization was not as appalling as their poor attention to detail with smoothies. People pay good money for a healthy choice of food. Additionally, my sister found a piece of sour cheese in her quesadilla. Another notion for this review. Overall, a sad excuse for managing a...

When the new location opened on Forest ave I was so excited to try something new & different honestly because here on Staten Island the good comfort foods are hidden lol but anyway I haven’t tried everything on the menu, So far so good the Cali Chicken club 🔥👍🏼, with the side of Apple & Kale slaw amazing combination but as I went the 2nd,3rd,4th,5th time they were being really greedy with the portion of the Apple & Kale slaw they were serving, The flatbread goes perfect with it but not when your serving a small portion of it! The container not even full smh! I think that’s the main side I really like so delicious, The smoothies ehh they’re ok I’ve tried so far the Jetty punch good for the summer, The mocha madness too sweet, Banana chia good but instead of non fat yogurt they should start having the option to use almond milk or soy milk. Overall great place for...

I only recently discovered this place and I really love it. I've tried a few different smoothies and they're all delicious and I'm obsessed with the chicken pesto sandwich. Today was my first time getting a not-so-great smoothie. I got the new Guava Margarita smoothie which comes with lime. Instead of peeling the lime or just putting in the juice, they ground up the lime WITH the peel. It left nasty, crunchy chunks of lime peel. It's inedible. I tried to call them when I got home to mention the issue and no one answered. Also, only one staff member was wearing a mask and most of the customers weren't wearing masks either. Something to consider before ordering at the counter. Next time I will order for pick up to avoid people as well as make sure there aren't any peels in...