Sushi Ta'eem Boro Park — Restaurant in New York

Terrible Service — Missing Order and No Follow-Up

I placed a sushi order around 9:30 PM with a few friends. Everyone else’s food arrived about half an hour later, but my item — just a simple California roll — was missing. Instead of apologizing or trying to fix it right away, they offered me a refund. I told them I’d rather get the food replaced since I hadn’t eaten yet.

I waited and waited, and by 11:30 PM I called back to ask where it was. The person on the phone didn’t apologize or sound concerned — they just said they’d “send it out” and hung up, saying it was busy. Now it’s 1:00 AM, the restaurant is closed, and I never got my food.

Mistakes happen, but the complete lack of communication, care, or accountability is unacceptable. I’m starving and still waiting for something that’s clearly never coming. I won’t be ordering...

The restaurant is located in the Borough Park section of Brooklyn. They have an additional location in the Midwood section of Brooklyn. The restaurant prepares kosher Japanese cuisine that is primarily sushi. I ordered the salmon teriyaki bento box that includes soup, salad, white rice and a California roll. The salmon was well-prepared and fresh. The mixed fish tempura included salmon, tuna and kani. It was good and similar to fish sticks. The sushi cake appetizer was unique. It consisted of four pieces of spicy tuna on sushi rice layered on top with avocado. The soup was darker than typical miso soup with a saltier broth. Prices are very good for a kosher Japanese restaurant. Staff was friendly...

Sushi Ta’em is absolutely a winner! The food is super fresh, packed with flavor, and they load it up with dressings exactly the way you want. The service is top-notch — they make sure every customer leaves happy and satisfied. Prices are very reasonable for the area — not cheap, but not expensive — and the quality makes every penny worth it. One thing I would love is if they had a screen with pictures to order from, to make it even easier, especially for someone who’s not familiar with the menu. But for anyone who knows what they like, there’s no question — Sushi Ta’em is the best sushi spot...