Tex's Chicken & Burgers — Restaurant in New York

Whoever comes here will regret it. I already WARNED YOU! I’m not happy of what I paid them and what I got. This place being halal is good but their work being haram is bad. Chicken really bad quality. The lady cashier is very rude to customers. I told her to make me new fresh chicken because their was no more. The lady got really angry and made rude little comments. There was only two not really fresh chicken but was ok. Then when I came home to eat my chicken it was SOO SALTY AND DRY VERY LOW QUALITY WHO EVER UNDERSTANDS TO FOOD QUALITY WILL NOT BUY FROM HERE AND WHO EVER DOESNT UNDERSTAND WILL KEEP BUYING FROM HERE. The not so fresh chicken I ate was not salty and was normal they did my chicken salty on purpose. If you want good quality food and professional service DONT COME HERE. The day after eating the chicken we all became ill and my head was hurting. I am dissatisfied from the food they offered me and the money I gave them. Please if you don’t want to get sick please...

On Thursday, I ordered an 8-piece chicken meal from this store for guests I was hosting. Unfortunately, the chicken was served cold, and I felt embarrassed in front of them. I returned to the store and was eventually given a fresh batch—but this should not have happened in the first place. Serving cold food to customers, especially something meant to be hot like chicken, is unacceptable.

What made the situation worse was the way I was treated. When I went back to the store, a male employee was rude and disrespectful to me. I am a senior citizen, and the way he spoke to me was completely inappropriate. No customer should ever be treated like that, especially not someone simply trying to get what they paid for.

This behavior reflects poorly on store commitment to quality customer service. Your employees must be trained not only in food safety but also in basic respect and professionalism, especially when dealing with...

I recently visited Tex’s Chicken & Burgers and had a mixed experience. Despite the restaurant being empty, I experienced a lengthy wait time for my order. Additionally, I wasn’t asked whether I was dining in or taking out, and no straw was provided for my drink. My order totaled $11.27, plus a $3.73 tip.

The atmosphere was warm, and it’s evident that the café has a good rapport with its regular customers. However, I was disappointed to see that after taking my order, the staff member immediately sat down and became engrossed in their phone, which felt unprofessional. On a positive note, the food quality was good, and the ingredients appeared fresh.

In summary, while the food met my expectations, the service left room for improvement. I hope the management addresses these issues to enhance the overall...