The Fox Harlem — Restaurant in New York

I paid $4 for a cup of tea. They're a little out of touch with the community, but then again so is most of the businesses that are opening up in Harlem They are not as badly priced as some of the other places in the neighborhood . The food was good but nothing the rave about. It could have been seasoned a little better. The potatoes were extremely overcooked. The hostess/waitress was fake friendly. You know the type kind of smiles in your face over doing it for no reason. The busboy/waiter stood there. Staring running over to second. He saw that your plate may have been empty like you had nothing else to do. And it wasn't like it was a empty restaurant and he was just bored. They also weren't packed. He didn't need to stand on top of us like that .Almost like we didn't fit their vibe and they were just trying to get us to hell out because they were not doing this to anybody else. It was just a weird dining experience. That I won't necessarily try to repeat. And when it necessarily advises other people to do so. Dining establishments need to understand that as much as the quality and presentation of their food is important, so is their customer service. Because although the food wasn't necessarily great, I would probably give it another chance. But just how the bus boy/waiter seem like he was almost under pressure to clear a table. That's why I won't necessarily come back. I don't sit down at a restaurant to be ignored but I also don't expect to be stalked while I'm eating . What's sad? We went there on the recommendation of a manager or the owner...Who was at a different establishment A few blocks up. I just wanted breakfast which they...

My Grandfather , good friend and I went out to dinner and had, calamari, mango hot wings, truffle fries, Caesar salad, the Salmon burger. The food came out in 10 minutes. We were kind of confused because that was very fast.. but excited to try everything. When we all parted ways and went home, we all had been on the toilet ALL night. Unstoppable diarrhea, I also breast fed my new born baby who’s only 1 month old and he had diarrhea all night as well. He was in a lot of pain and there was nothing I could do to soothe him. We spent a great amount of money on food and drinks and this was the outcome. I also contacted the manager to let them know my experience and she completely ignored and disregarded my concerns, she said we all probably had a common food allergy. She didn’t come up with any solution, and added more insult to the injuries we went through. I am also a food service manager who is licensed with a serf safe certification, and in my business we take these concerns very seriously and justify the situation accordingly. I will never come here again. Between the food poisoning and customer service, I’d save...

This place is only getting one star due to our service. As noted on the website in addition to calling and requesting this place does not take reservations “once football season has started” that includes preseason. We went there on a Sunday night (August 27,2023) with the expectation of first come first served. We were lucky enough to find the restaurant not busy at all and choose a four seater to sit with friends for our meal. After about 20 mins of sitting we were approached by a waiter and told we would have to move due to another family having a reservation. This was beyond strange considering both website and when we called said no reservations in addition to the 6 other open available tables. Forced to move we got up and allowed for another company of three to enjoy the table we had started our night in. This put a damper on our entire experience. Food and drinks were good, you had to flag down the wait staff for everything from water to another round of drinks. The atmosphere was not...