Double Dutch Espresso — Restaurant in New York

I was frequenting the shop often when I was working in the area, everyone was nice until one day, the register guy tried to humiliate me in front of everyone. I parked out front and was parked legally after reading the signs. I waited on line and place my order, I gave the gentleman my credit card to swipe. As I turned the sanitation man was standing by my truck, in a panic I turned and said one second, I though the card was ran and transaction finalized so I went to the door which is 10 ft away and he starts yelling at me that I am holding things up. I said I apologize and thought the transaction was finished and came right back. He then alienated me in front of everyone telling me that I was lucky everyone was so gratuitous to me after my apologies for the confusion. I felt mistreated and told him I thought the transaction was complete and, that’s why I went to see what was going on. He then started to talk to me like I was a fool, at that point cause of his poor treatment I stayed I would like to cancel the order...the whole thing was unnecessary drama...the guy gave me back my card and said by Love...I told him I am not your love but a customer...Management definitely needs to address this guy, his attitude is very rude, and I will not be going back, and I truly liked the place. I also checked my account and saw the money was charged and then credited back...so what was all...

This was my 5th time coming to this coffee shop. This time around I ordered something new the Matcha Latte and it was not so good, very watered down and you could not taste the matcha. I tried to drink it because I did not want to be “that” customer but I just couldn’t drink it wasn’t up for my liking. So I went to the women who was making the drinks ( short black hair) and I quietly expressed my drink was not so good and I would like to order something else. Clearly I hadn’t drunk it because it was still full to the top. Her reply was well that’s wrong with it and I said it watered down and I can’t really taste the matcha . She then said very condescending way well I can clearly see the matcha is at the bottom of the cup so maybe you can stir it. I said I did that and it’s still not up to my liking. She said, well I can’t just give you another drink , that I would have to pay for another drink, very unprofessional and unpleasant. As a paying customer I was stuck with something I was not pleased with. I was not happy with the customer service at all.

However the cashier was...

I went there on a Sunday morning, place was busy with a nice vibe. Not too crowded. I ordered coffee + avocado toast + açaí bowl = $26 Coffee was on the sour side, of that’s what you like, but got it room temperature and the rather was freezing outside. I can’t think of a reason for that. Avocado toast has a potential, but it’s more of an avocado spread and didn’t come with the arugula/green garnish on top. I don’t think a whole avocado was used for the order. The açaí was not icy and was warmer than it should be with not as much granola included. Paid extra $2 for a a peanut butter scope on top. In general, it was overpriced and worth total reconsideration. Temperature was 33 outside, but the AC inside was still cooling for some reason. Generally I think the place has a potential with more attention to small details like the coffee temperature, room temperature, acai preparation, and a whole avocado on their avocado toast and that’s what the second star is for. Otherwise, I left...